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  1. Confluence Cloud
  2. CONFCLOUD-28861

Sending an invite to a user in an Internal with LDAP Authentication directory should not prompt for username and password

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      When a user receives an invite to create an account and the top User Directory in Confluence is an Internal with LDAP Authentication, they are still asked to set a username and password. If they set a username that is not in LDAP, they will not be able to log in. Also, the password they set is ignored as authentication goes directly to LDAP.

      Setup:
      First directory: Internal with LDAP Authentication
      Second directory: Confluence Internal Directory
      Copy user on first login not checked.

      Send a user an invite link from Confluence Admin >> Users >> Invite tab. They will be prompted to set their username and password.

      A better way to handle the invite would be to have a different signup page if the top directory is delegating authentication that simply asks for their email or LDAP username and pull the rest of the information from LDAP after a lookup.

            Unassigned Unassigned
            alaskowski Adam Laskowski (Inactive)
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