Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-28812

Allow copy and paste or/and drag and drop of attachments straight from MS Outlook

    • 3
    • 4
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      It's excellent to be able to copy and paste documents, or drag and drop, from the Windows desktop into the Confluence editor.

      It would be even better if I could copy (or drag) an attachment from a mail in my MS Outlook 2010 and paste it directly into Confluence.

      At the moment I have to copy/drag to the desktop then copy/drag to confluence editor.

            [CONFCLOUD-28812] Allow copy and paste or/and drag and drop of attachments straight from MS Outlook

            Consider the substantial time it takes for a service agent in Jira Service Desk to formulate a response to a customer. Often, agents need to transfer information from Microsoft Word or Outlook, and this process is far from seamless. Given that agents frequently use the comment field to communicate with customers, optimizing this feature should be a top priority. Enhancing the ease of copying and pasting information into the comment field can significantly streamline workflow and improve service efficiency.

            yauhenvatsiakou added a comment - Consider the substantial time it takes for a service agent in Jira Service Desk to formulate a response to a customer. Often, agents need to transfer information from Microsoft Word or Outlook, and this process is far from seamless. Given that agents frequently use the comment field to communicate with customers, optimizing this feature should be a top priority. Enhancing the ease of copying and pasting information into the comment field can significantly streamline workflow and improve service efficiency.

            This would be a really important feature for uns. It's not just a "nice to have" it's a must have. Actually a lot us my colleges don't work in Confluence because of this feautre missing and are looking for an alternative.

            Deleted Account (Inactive) added a comment - This would be a really important feature for uns. It's not just a "nice to have" it's a must have. Actually a lot us my colleges don't work in Confluence because of this feautre missing and are looking for an alternative.

            We are thinking about stop working with Conflunce instead of sharepoint. But without this feature, I'll be not able to change it. I can't tell 150 people, which are using this function now in sharepoint, that more clicks are better than one... Is the really no way??

            Tim Schlenker added a comment - We are thinking about stop working with Conflunce instead of sharepoint. But without this feature, I'll be not able to change it. I can't tell 150 people, which are using this function now in sharepoint, that more clicks are better than one... Is the really no way??

            mepoland added a comment -

            If this were a feature, I'd be using it 10 times a day and saving about 5 seconds of distraction each time...

            mepoland added a comment - If this were a feature, I'd be using it 10 times a day and saving about 5 seconds of distraction each time...

            We would really love to see this drag and drop from Confluence to MS Outlook working! This not just a "nice to have" but a really important and basic feature. We use currently Confluence Server 5.8. and MS Outlook 2010.

            Sandra Törmä added a comment - We would really love to see this drag and drop from Confluence to MS Outlook working! This not just a "nice to have" but a really important and basic feature. We use currently Confluence Server 5.8. and MS Outlook 2010.

            Is there an update on this? The plugin listed above is actually different functionality than a simple drag and drop.

            Nichole Jones added a comment - Is there an update on this? The plugin listed above is actually different functionality than a simple drag and drop.

            Alice added a comment -

            This is a pretty big feature for us. We get lots of attachments from international offices, Confluence is our central hub to store all that info. It's a big pain to have to drag/drop to the desktop first, mostly just having to manage all that desktop clutter that comes up.

            Alice added a comment - This is a pretty big feature for us. We get lots of attachments from international offices, Confluence is our central hub to store all that info. It's a big pain to have to drag/drop to the desktop first, mostly just having to manage all that desktop clutter that comes up.

            There are paid plugins available here https://marketplace.atlassian.com/plugins/biz.artemissoftware.plugins.confluence.send-email-to-page, but agreed it should be standard functionality.

            Chad Wilhelm added a comment - There are paid plugins available here https://marketplace.atlassian.com/plugins/biz.artemissoftware.plugins.confluence.send-email-to-page , but agreed it should be standard functionality.

            Same issue when trying to attach pdf files to Outlook from confluence webdav, would be useful feature to have.

            Deleted Account (Inactive) added a comment - Same issue when trying to attach pdf files to Outlook from confluence webdav, would be useful feature to have.

            This is one of the first things I tried to do as a new Atlassian user. Disappointed that it isn't available. Has there been any word on whether this is fixable by the Atlassian teams or is it a problem with the way Outlook interacts with your PC?

            Katharine Toth added a comment - This is one of the first things I tried to do as a new Atlassian user. Disappointed that it isn't available. Has there been any word on whether this is fixable by the Atlassian teams or is it a problem with the way Outlook interacts with your PC?

              Unassigned Unassigned
              b55809f5ff24 Cameron Leask
              Votes:
              90 Vote for this issue
              Watchers:
              65 Start watching this issue

                Created:
                Updated: