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  1. Confluence Cloud
  2. CONFCLOUD-28031

Provide a method for administrators to edit the remote user directory they are logged in from

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    Description

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      At the present time, Confluence will not allow an administrator to edit the directory they are currently logged in from. For example, if logged into Confluence as a user from Crowd, the Crowd user directory will not be able to be modified. Normally we recommend logging in as the local Confluence admin in order to edit other directories.

      However, when Crowd SSO is enabled, only users from the Crowd user directory can authenticate. To get around this, administrators will need to edit the seraph-config.xml to use the default Confluence authenticator instead of the Crowd SSO authenticator and restart Confluence in order to log in as the local admin. The application will require another restart to re-enable SSO.

      This improvement request is to investigate if there's a better way to edit the Crowd user directory in Confluence when SSO is enabled.

      The same is true of IIS with NTLM.

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        Issue Links

          is duplicated by

          Suggestion - CONFCLOUD-30627 Provide a method for administrators to edit the Microsoft AD directory when IIS authentication is enabled

          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. CWD-2535 Internal directory users not able to login to application ( JIRA and Confluence) if SSO is enabled.

          • Medium - Medium priority issues
          • Closed

          Suggestion - CONFSERVER-28031 Provide a method for administrators to edit the remote user directory they are logged in from

          • Future Consideration
          relates to

          Suggestion - CONFCLOUD-30627 Provide a method for administrators to edit the Microsoft AD directory when IIS authentication is enabled

          • Closed

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              Unassigned Unassigned
              rchang Robert Chang
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              Dates

                Created:
                Updated: