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  1. Confluence Cloud
  2. CONFCLOUD-28006

Viewing embedded Word documents can cause Confluence to run out of memory

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    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      There's an OnDemand instance that's been consistently OOMing, the cause appears to be a Word file that's being viewed. It's only ~2MB, but is 34 pages long and contains quite a few embedded images.

      Attachments

        1. sparse_sheet.xlsx
          9 kB
          Chad Barnes
        2. sparse_gc.PNG
          42 kB
          Chad Barnes
        3. Analysis of SQL Servers performance.docx.zip
          5.05 MB
          Hoang Nguyen
        4. Analysis of SQL Servers performance.docx
          3.01 MB
          Hoang Nguyen

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-35395 Viewing embedded Excel documents can cause Confluence to run out of memory

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-28006 Viewing embedded Word documents can cause Confluence to run out of memory

          • High - High priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-23837 OOME when converting large Word document to HTML

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              ple Phong Quoc Le (Inactive)
              nmason Nick Mason
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              Dates

                Created:
                Updated:
                Resolved: