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  1. Confluence Cloud
  2. CONFCLOUD-26289

Mention @user email notification on EDIT page/comment will not be sent if the user has been mentioned previously in the same page

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    Description

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Steps to Reproduce

      Let's say we have a user called userX and userY

      1. Create a new page titled PageA
      2. Add some content and mention @userX in the page
      3. Save the page
      4. UserX will receive a mention notification email
      5. Edit PageA
      6. Mention @userY
      7. Mention @userX
      8. Save the page
      9. UserY will receive a mention notification email
      10. UserX will not receive a mention notification email

      I'm not sure if this is by design that one user, would get only, one mention notification email, per one single content object (page/comment/blogpost). If so, I'd think this would fall under improvement rather than a bug, but we should clarify further about it in its doc.

      Atlassian Status as of February 14, 2017

      Hi All,

      Thank you for your feedback on this issue thus far. This behaviour is currently by design. Due to the ongoing interest in this, the issue has been moved from a Bug to Suggestion to continue to track your feedback.

      It is also worth pointing out that this behaviours does not apply to tasks. If a task [] is created on a page with an @mention, the user WILL receive a task notification email.

      Confluence Product Management

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          Suggestion - CONFSERVER-26289 Mention @user email notification on EDIT page/comment will not be sent if the user has been mentioned previously in the same page

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              Unassigned Unassigned
              halatas HuseinA
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              Dates

                Created:
                Updated: