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  1. Confluence Cloud
  2. CONFCLOUD-26113

Export Page to Word should support Office, Open Office and Google Docs

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Exported a page to Word, and this is at the top of the resulting HTML file (when opened in a text editor):

      Message-ID: <117338914.3.1343020657541.JavaMail.atlassian@Atlassians-MacBook-Air.local>
      Subject: Exported From Confluence
      MIME-Version: 1.0
      Content-Type: multipart/related; 
      	boundary="----=_Part_2_792693002.1343020657520"
      
      ------=_Part_2_792693002.1343020657520
      Content-Type: text/html; charset=UTF-8
      Content-Transfer-Encoding: quoted-printable
      Content-Location: file:///C:/exported.html
      

      The file is not a valid Word document, in fact it rather seems to be a .eml file. It is basically coincidental that Microsoft Word can open the file. A major problem with even this is that *file:///C:/* prefix is added to each content element (images, etc), regardless to the operating system/browser that you use it for export. This path is not even valid on most Windows machines for such exports.

      Workaround

      A work around exists - export the page as a PDF, and convert the PDF to Microsoft Word Format:

      1. Export the page to PDF. Once you do this, you can follow this documentation to convert it to .doc.
      2. Use this PDF to Word Doc Converter.

          Form Name

            [CONFCLOUD-26113] Export Page to Word should support Office, Open Office and Google Docs

            This is really annoying. Use case: I am a product manager. We tested Confluence but aren't going to use it org-wide. I am exporting our few pages to host in our Google Drive. We are a Mac office and I do not have access to Microsoft Word. It is a pain to export the doc and use a PDF editor tool to create a Word doc then upload that and then convert it to a Google doc. When I convert PDF to Word, the formatting is lost and the words come out as gibberish. (I guess I can't add a screenshot?) Because I don't have access to Word, I can't preview before uploading.

            Lauren Briskin added a comment - This is really annoying. Use case: I am a product manager. We tested Confluence but aren't going to use it org-wide. I am exporting our few pages to host in our Google Drive. We are a Mac office and I do not have access to Microsoft Word. It is a pain to export the doc and use a PDF editor tool to create a Word doc then upload that and then convert it to a Google doc. When I convert PDF to Word, the formatting is lost and the words come out as gibberish. (I guess I can't add a screenshot?) Because I don't have access to Word, I can't preview before uploading.

            jesus.dominguez added a comment - - edited

            Same problem here.

            jesus.dominguez added a comment - - edited Same problem here.

            madgus added a comment -

            Really Atlassian???? since 2012 you can not export confluence pages into a world wide used format? This is affecting our operations since we do not use any kind of MHT compatible editor/viewer, so such export is completely useless, we have to make some conversions or have to power on a Windows Machine.

            Please make it compatible with LibreOffice at least or Real Microsoft Word Format.

            This feature should be implemented.

            madgus added a comment - Really Atlassian???? since 2012 you can not export confluence pages into a world wide used format? This is affecting our operations since we do not use any kind of MHT compatible editor/viewer, so such export is completely useless, we have to make some conversions or have to power on a Windows Machine. Please make it compatible with LibreOffice at least or Real Microsoft Word Format. This feature should be implemented.

            This is still very much an issue and severely limits the collaboration capabilities of Confluence.

            Sunny Gilbert added a comment - This is still very much an issue and severely limits the collaboration capabilities of Confluence.

            This is beyond broken. The result is not a corrupt Word document or anything like that. The result is not a Word document at all. It's an email with a HTML MIME part...

            It's like asking for a JPG image and getting an MP3 audio file instead

            Steffen Hansen added a comment - This is beyond broken. The result is not a corrupt Word document or anything like that. The result is not a Word document at all. It's an email with a HTML MIME part... It's like asking for a JPG image and getting an MP3 audio file instead

            Just confirming the export-to-word function still does not generate a file that is compatible with Google Docs or LibreOffice (both of which claim to import Word files).

            I don't have MS Word or Office available to me, only Google Docs and LibreOffice so am unable to use this feature. I would think a huge number of companies work similarly, ie Google Docs being an extremely widely-used format. So offering this should really be baseline functionality and not having it significantly reduces the utility of Confluence in my opinion.

            Dave Truman added a comment - Just confirming the export-to-word function still does not generate a file that is compatible with Google Docs or LibreOffice (both of which claim to import Word files). I don't have MS Word or Office available to me, only Google Docs and LibreOffice so am unable to use this feature. I would think a huge number of companies work similarly, ie Google Docs being an extremely widely-used format. So offering this should really be baseline functionality and not having it significantly reduces the utility of Confluence in my opinion.

            joris added a comment -

            This is still broken in 2023

            joris added a comment - This is still broken in 2023

            shaynen added a comment - - edited

            Happy 10th anniversary of not being able to export to Word format! 

             

            Seriously, is there ANY movement on fixing this? Perhaps just remove it , if it doesnt work, its a fairly serious bug.

            This isnt a feature request, its an actual bug. The "Export to word" doesnt actually export a compatible file. The fact that word APPARENTLY can open it, is a reflection of the high tolerance word has for uncompliant data, but its still completely broken. 

            Why is this filed as a "Suggestion". I kind of think theres a reason its not assigned after 10 years, because it being misfiled as a feature request is occluding it from reaching the right eyes

            (Also why havent Atlassian noticed its broken? Dogfood your features ppl!)

            shaynen added a comment - - edited Happy 10th anniversary of not being able to export to Word format!    Seriously, is there ANY movement on fixing this? Perhaps just remove it , if it doesnt work, its a fairly serious bug. This isnt a feature request, its an actual bug. The "Export to word" doesnt actually export a compatible file. The fact that word APPARENTLY can open it, is a reflection of the high tolerance word has for uncompliant data, but its still completely broken.  Why is this filed as a "Suggestion". I kind of think theres a reason its not assigned after 10 years, because it being misfiled as a feature request is occluding it from reaching the right eyes (Also why havent Atlassian noticed its broken? Dogfood your features ppl!)

            teichernet added a comment -

            the 10th anniversary of this issue is close...

            teichernet added a comment - the 10th anniversary of this issue is close...

            Still broken...

            Gabriel Moreira added a comment - Still broken...

              Unassigned Unassigned
              dunterwurzacher Denise Unterwurzacher [Atlassian] (Inactive)
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                Created:
                Updated: