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Suggestion
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Resolution: Unresolved
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1
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4
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NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.
Situation:
A user is watching a page. Everytime someone mention him in that page, he receives two e-mails. One saying that the page was changed or commented, and other saying that he was mentioned. For users who use this features, it can be annoying.
Steps to reproduce:
If a user is already watching a page
1) Create a page as user A
2) User B watches this page (either by commenting or explictly adding themselves as a watcher)
3) User A adds a comment to the page mentioning (@userB) User B.
If the user is already watching a page and a task is assigned to them
1) Create a page as user A
2) User B watches the page
3) User A assigns a task to User B. User B now gets two emails (Assigned task, and a page mention)
Expected Result:
User B receives one e-mail (take a pick of choosing the comment or the mention)
Actual Result:
User B receives two e-mails (one for the mention, one for the comment)
- is duplicated by
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CONFCLOUD-29915 Receiving Multiple Notifications for the Same Comment
- Closed
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CONFCLOUD-42822 Suppress batch notification if user already notified of @mention/task
- Closed
- is related to
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CONFSERVER-25907 Prevent double notifications when I'm mentioned in a page I'm already watching
- Gathering Interest