NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      When clicking the button 'Edit in Office', e.g. to edit an excel file, the excel window opened is empty. Looking at https://confluence.atlassian.com/display/DOC/Installing+the+Firefox+Add-On+for+the+Office+Connector it seems that Mac should be supported?

            [CONFCLOUD-25594] WebDAV launcher does not work with Mac / Firefox

            I don't like that different software doesn't always work well with Mac. What options are there to solve such problems?

            Johnny Quid added a comment - I don't like that different software doesn't always work well with Mac. What options are there to solve such problems?

            I am getting the same error with FF, WD and OSX 10.11.13

            Rob Targosz added a comment - I am getting the same error with FF, WD and OSX 10.11.13

            I'm having the same problems as @Leonard Hu and can still only get a blank document.

            Is there a solution for this Firefox + WebDav + Microsoft Office compatibility issue? I'm using Mac OS X 10.11, as well.

            Elina Lamponen added a comment - I'm having the same problems as @Leonard Hu and can still only get a blank document. Is there a solution for this Firefox + WebDav + Microsoft Office compatibility issue? I'm using Mac OS X 10.11, as well.

            Leonard Hu added a comment -

            I've followed the steps listed and am testing this on Mac OSX 10.11 with Firefox + WebDav + Microsoft Office but I keep getting an error message saying
            "Microsoft Word cannot verify the identify of the server URL. The certificate for this server is not valid. Click Show Certificate to learn more."

            Then when you click continue, it ends up showing "The address is not valid".
            Does everyone else experience this? Is there a fix for this? I can't get it working with Microsoft Office right now after upgrading to the newest Confluence 5.9.8.

            Leonard Hu added a comment - I've followed the steps listed and am testing this on Mac OSX 10.11 with Firefox + WebDav + Microsoft Office but I keep getting an error message saying "Microsoft Word cannot verify the identify of the server URL. The certificate for this server is not valid. Click Show Certificate to learn more." Then when you click continue, it ends up showing "The address is not valid". Does everyone else experience this? Is there a fix for this? I can't get it working with Microsoft Office right now after upgrading to the newest Confluence 5.9.8.

            @Patrick better than nothing

            Anton Ermolaev added a comment - @Patrick better than nothing

            OpenOffice? Seriously? Might as well not even have it.

            Patrick Gallagher added a comment - OpenOffice? Seriously? Might as well not even have it.

            It work with Firefox + WebDav + OpenOffice(including Oo v.4). Ask if you have problem with it.
            Microsoft Office not work at this time.

            Anton Ermolaev added a comment - It work with Firefox + WebDav + OpenOffice(including Oo v.4). Ask if you have problem with it. Microsoft Office not work at this time.

            To further agree with @Jim Barton above I believe it should also support Mac authoring tools also .. just about every Mac has Pages and Numbers and they have to shell out a bunch of cash to get M$ office stuff so that leads me to the conclusion that there's a significant population who would be greatly served with a connector

            Matthew Page added a comment - To further agree with @Jim Barton above I believe it should also support Mac authoring tools also .. just about every Mac has Pages and Numbers and they have to shell out a bunch of cash to get M$ office stuff so that leads me to the conclusion that there's a significant population who would be greatly served with a connector

            Jim Barton added a comment -

            We would like to see this feature open & accessible across all platforms and across all browsers....the fact that so many users are currently on (or are about to migrate to) Office 2016 should, in my opinion, place this issue at the top of Atlassian's list.

            Moreover, the fact that so many users - including a growing number on our staff - are executing the majority of their work on the Mac platform should - again, in my opinion - strengthen the argument that Atlassian make this another top priority.

            Along with the many customers who have taken the time to leave you constructive feedback (and, I'm sure, the many who have not out of frustration), we hope to see these issues resolved as soon as possible. Please dedicate the necessary staff & resources to make this happen.

            Jim Barton
            Harvard University

            Jim Barton added a comment - We would like to see this feature open & accessible across all platforms and across all browsers....the fact that so many users are currently on (or are about to migrate to) Office 2016 should, in my opinion, place this issue at the top of Atlassian's list. Moreover, the fact that so many users - including a growing number on our staff - are executing the majority of their work on the Mac platform should - again, in my opinion - strengthen the argument that Atlassian make this another top priority. Along with the many customers who have taken the time to leave you constructive feedback (and, I'm sure, the many who have not out of frustration), we hope to see these issues resolved as soon as possible. Please dedicate the necessary staff & resources to make this happen. Jim Barton Harvard University

            Minh Tran added a comment -

            Dear All,

            Thanks for raising up your concerns. Our team is working on a solution for this one
            Please wait for further update in this ticket

            Regards,
            Minh Tran
            Confluence Bugmaster
            Atlassian

            Minh Tran added a comment - Dear All, Thanks for raising up your concerns. Our team is working on a solution for this one Please wait for further update in this ticket Regards, Minh Tran Confluence Bugmaster Atlassian

              fxu Feng Xu (Inactive)
              peterjansson Peter Jansson
              Affected customers:
              74 This affects my team
              Watchers:
              82 Start watching this issue

                Created:
                Updated:
                Resolved: