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  1. Confluence Cloud
  2. CONFCLOUD-23324

Space PDF Export - links to page anchors does not work properly

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Information

      Linking to anchors in Confluence 3.5 used to work fine with Space PDF Export (clicking on the link will automatically navigate to the part of page in PDF). But in 4.0, clicking on the link with anchors (in PDF) launches the browser instead, which navigates to the part of page (but in the browser, and not PDF). Links to the page itself (without anchors) works fine though.

      Steps to Reproduce

      1. Create 2 pages named "Page A" and "Page B"
      2. Page A has this content (if inserted in Wiki Markup):
        h3.Subsection
        h3.Subsubsection
        
      3. Page B links to Page A's Subsection and Subsubsection anchors:
        [Page A#Subsubsection]
        [Page A#Subsection]
        
      4. Generate PDF Export (Notice that the links in Page B links to Page A's anchors by launching the browser instead of directly moving to the section within PDF as it normally does in Confluence 3.5)

      Workaround

      Instead of linking to the page's anchor, link to the page itself. This is not exactly a workaround, but it fixes the links (so that at least the link leads to the page in the PDF).

            [CONFCLOUD-23324] Space PDF Export - links to page anchors does not work properly

            Carol Pina added a comment -

            This is still affecting us.  Is there a solution or work around we can implement.  It's causing extra work to have to edit PDFs for anchor links to work.  

            Carol Pina added a comment - This is still affecting us.  Is there a solution or work around we can implement.  It's causing extra work to have to edit PDFs for anchor links to work.  
            Kateryna Barmina made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Hi everyone,

            This is Kateryna from the Confluence team. Thank you for previously raising this bug and bringing it to our attention.
            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.
            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know by posting a comment and we will review.
            Thank you again for providing valuable feedback to our team!

            Best,
            Kateryna

            Kateryna Barmina added a comment - Hi everyone, This is Kateryna from the Confluence team. Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know by posting a comment and we will review. Thank you again for providing valuable feedback to our team! Best, Kateryna
            Kateryna Barmina made changes -
            Labels Original: affects-cloud affects-server pdf pdf-export New: CNR14 affects-cloud affects-server pdf pdf-export

            Hi fsim and everyone,

            This is Kateryna from the Confluence team. Thank you for raising this bug and bringing it to our attention. After our investigation into this issue, we weren’t able to reproduce the behavior within our instances. We would like to get to the root cause of what you’re experiencing. Could you provide some more details or a screenshot to help us narrow down this case?
            We will keep this issue open for another 14 days, but if we don’t hear back by then we will need to close this out to focus on our upcoming roadmap for all Confluence users.

            Best,
            Kateryna

            Kateryna Barmina added a comment - Hi fsim and everyone, This is Kateryna from the Confluence team. Thank you for raising this bug and bringing it to our attention. After our investigation into this issue, we weren’t able to reproduce the behavior within our instances. We would like to get to the root cause of what you’re experiencing. Could you provide some more details or a screenshot to help us narrow down this case? We will keep this issue open for another 14 days, but if we don’t hear back by then we will need to close this out to focus on our upcoming roadmap for all Confluence users. Best, Kateryna
            Rebekkah Dorhout made changes -
            Component/s Original: Space - Import / Export [ 46310 ]
            Steven Bao made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 662691 ]
            Steven Bao made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 661119 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1

              Unassigned Unassigned
              fsim Foo Sim (Inactive)
              Affected customers:
              32 This affects my team
              Watchers:
              35 Start watching this issue

                Created:
                Updated:
                Resolved: