The default Verdana font (said to be unicode but I do not think so) was not working for exporting Japanese pages to PDF. The Japanese characters came out in the PDF as ????.

I followed the instructions to upload a Japanese font from the admin screen, and this font was successfully uploaded:

MS PGothic.ttf

This font was from MS Office 2004 on my Macbook Pro.

When I try exporting a page with japanese as PDF, I get the following error.

Hope you can assist.

Sincerely,
Rick

Cause:
com.atlassian.confluence.importexport.ImportExportException: Error while generating PDF!
at com.atlassian.confluence.importexport.impl.PdfExporter.generatePDF(PdfExporter.java:164)
caused by: java.lang.NullPointerException
at org.apache.fop.render.pdf.fonts.LazyFont.getAscender(LazyFont.java:127)

Stack Trace: [hide]

com.atlassian.confluence.importexport.ImportExportException: Error while generating PDF!
at com.atlassian.confluence.importexport.impl.PdfExporter.generatePDF(PdfExporter.java:164)
at com.atlassian.confluence.importexport.impl.PdfExporter.doExportEntity(PdfExporter.java:116)
at com.atlassian.confluence.importexport.impl.AbstractRendererExporterImpl.exportPage(AbstractRendererExporterImpl.java:148)
at com.atlassian.confluence.importexport.impl.AbstractRendererExporterImpl.doExport(AbstractRendererExporterImpl.java:114)
at com.atlassian.confluence.importexport.impl.PdfExporter.doExport(PdfExporter.java:60)
at com.atlassian.confluence.importexport.DefaultImportExportManager.exportAs(DefaultImportExportManager.java:115)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.springframework.aop.framework.AopProxyUtils.invokeJoinpointUsingReflection(AopProxyUtils.java:61)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:149)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:116)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:56)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:138)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:152)
at $Proxy35.exportAs(Unknown Source)
at com.atlassian.confluence.importexport.actions.ExportPageAction.execute(ExportPageAction.java:107)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.intercept(DefaultWorkflowInterceptor.java:55)
at com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:39)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.atlassian.confluence.core.ConfluenceValidationInterceptor.intercept(ConfluenceValidationInterceptor.java:16)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:39)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:114)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:82)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:39)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:25)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.util.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:133)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.serviceAction(ServletDispatcher.java:229)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:117)
at com.atlassian.confluence.util.profiling.ProfilingPageFilter.parsePage(ProfilingPageFilter.java:143)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.confluence.util.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:30)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:45)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:181)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
at bucket.custom.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:31)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:73)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:122)
at com.atlassian.confluence.util.error.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:27)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.core.filters.gzip.GzipFilter.doFilter(GzipFilter.java:61)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NullPointerException
at org.apache.fop.render.pdf.fonts.LazyFont.getAscender(LazyFont.java:127)
at org.apache.fop.layout.FontState.getAscender(FontState.java:143)
at org.apache.fop.layout.LineArea.(LineArea.java:326)
at org.apache.fop.layout.BlockArea.getCurrentLineArea(BlockArea.java:164)
at org.apache.fop.fo.FOText.addRealText(FOText.java:263)
at org.apache.fop.fo.FOText.addText(FOText.java:252)
at org.apache.fop.fo.FOText.layout(FOText.java:161)
at org.apache.fop.fo.flow.Block.layout(Block.java:257)
at org.apache.fop.fo.flow.AbstractFlow.layout(AbstractFlow.java:154)
at org.apache.fop.fo.flow.AbstractFlow.layout(AbstractFlow.java:110)
at org.apache.fop.fo.pagination.PageSequence.makePage(PageSequence.java:400)
at org.apache.fop.fo.pagination.PageSequence.format(PageSequence.java:338)
at org.apache.fop.apps.StreamRenderer.render(StreamRenderer.java:262)
at org.apache.fop.fo.FOTreeBuilder.endElement(FOTreeBuilder.java:223)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.fop.apps.Driver.render(Driver.java:498)
at com.atlassian.confluence.importexport.impl.PdfExporter.generatePDF(PdfExporter.java:159)
... 101 more
Referer URL: http://rcogley3.user.openhosting.com:8080/display/~rcogley/Home

Build Information:
Confluence Home: /opt/confluence-data
Uptime: 23 minutes, 31 seconds
Version: 2.2.7
Build Number: 524

Server Information:
Application Server: Apache Tomcat/5.5.17
Servlet Version: 2.4
Database Dialect: net.sf.hibernate.dialect.PostgreSQLDialect
Database Driver Name: org.postgresql.Driver
Database Driver Version: 8.0

Memory Information:
Total Memory: 136 MB
Free Memory: 26 MB
Used Memory: 110 MB

System Information:
System Date: Sunday, 10 Dec 2006
System Time: 02:46:16
System Favourite Colour: Taupe
Java Version: 1.5.0_10
Java Vendor: Sun Microsystems Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.5.0_10-b03
Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
Java VM: Java HotSpot(TM) Server VM
User Name: root
User Timezone: SystemV/EST5EDT
Operating System: Linux 2.6.17-vs2.0.2-rc24
OS Architecture: i386
Filesystem Encoding: UTF-8

Enabled Plugins:
Page Tabs (confluence.sections.page, Version: 1.0)
Basic Macros (confluence.macros.basic, Version: 1.3)
Core Listeners (confluence.listeners.core, Version: 1.3)
Dashboard Macros (confluence.macros.dashboard, Version: 1.3)
User Listener (confluence.extra.userlister, Version: 1.2)
Chart Plugin (confluence.extra.chart, Version: 1.5)
Live Search Macros (confluence.extra.livesearch, Version: 1.4)
Information Macros (confluence.extra.information, Version: 0.1)
Global Labels Sections (confluence.sections.labels, Version: 1.0)
JIRA Macros (confluence.extra.jira, Version: 1.4)
Layout Macros (confluence.extra.layout, Version: 0.1)
Profile Tabs (confluence.sections.profile, Version: 1.0)
Confluence Remote API (confluence.extra.confluencerpc, Version: 1.4)
Admin Sections (confluence.sections.admin, Version: 1.0)
Tabular Metadata (confluence.extra.masterdetail, Version: 1.0)
Space Admin Sections (confluence.sections.space.admin, Version: 1.0)
Space Pages Sections (confluence.sections.space.pages, Version: 1.0)
Advanced Macros (confluence.macros.advanced, Version: 1.3)
Space Advanced Sections (confluence.sections.space.advanced, Version: 1.0)
News Tabs (confluence.sections.news, Version: 1.0)
IM Presence Macros (confluence.extra.impresence, Version: 0.1)
Attachments Macros (confluence.extra.attachments, Version: 1.3)
Edit Profile Sections (confluence.sections.profile.edit, Version: 1.0)
Space Actions Sections (confluence.sections.space.actions, Version: 1.0)
Task List Macros (confluence.extra.tasklist, Version: 1.3)
Japanese language pack (confluence.languages.ja_JP, Version: 1.0)
Space Labels Sections (confluence.sections.space.labels, Version: 1.0)
Attachment Extractors (confluence.extractors.attachments, Version: 1.4)
Left Navigation Theme (com.atlassian.confluence.themes.leftnavigation, Version: 1.0)
Dynamic Task List Macros (confluence.extra.dynamictasklist, Version: 1.3)
Core Extractors (confluence.extractors.core, Version: 1.4)
Compatibility Macros (confluence.macros.compatibility, Version: 1.3)
Code Macro (confluence.macros.code, Version: 1.4)
Space Item Tabs (confluence.sections.space, Version: 1.0)

Request
Information:
URL: http://rcogley3.user.openhosting.com:8080/500page.jsp

• Scheme: http
• Server: rcogley3.user.openhosting.com
• Port: 8080
• URI: /500page.jsp
• - Context Path:
• - Servlet Path: /500page.jsp
• - Path Info: null
• - Query String: pageId=255&type=TYPE_PDF

Attributes:

• javax.servlet.forward.request_uri : /pages/doexportpage.action
• javax.servlet.forward.context_path :
• javax.servlet.forward.servlet_path : /pages/doexportpage.action
• javax.servlet.forward.path_info : /500page.jsp
• javax.servlet.forward.query_string : pageId=255&type=TYPE_PDF
• javax.servlet.error.exception : com.atlassian.confluence.importexport.ImportExportException: Error while generating PDF!
• javax.servlet.error.message :
• os_securityfilter_already_filtered : true
• com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
• _sitemesh_using_stream : false
• javax.servlet.error.request_uri : /pages/doexportpage.action
• javax.servlet.error.status_code : 500
• _sitemesh_filterapplied : true
• javax.servlet.error.servlet_name : action
• webwork.valueStack : com.opensymphony.xwork.util.OgnlValueStack@1912745
• loginfilter.already.filtered : true
• atlassian.core.seraph.original.url : /pages/doexportpage.action?pageId=255&type=TYPE_PDF
• javax.servlet.jsp.jspException : com.atlassian.confluence.importexport.ImportExportException: Error while generating PDF!
• sessioninview.FILTERED : true
• com.atlassian.core.filters.gzip.GzipFilter_already_filtered : true

Parameters:

• type = TYPE_PDF
• pageId = 255
  Confluence User:
• anonymous

Logging:
0 log statements generated by this request.