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  1. Confluence Data Center
  2. CONFSERVER-6083

Active directory users cannot login to Confluence after a certain time

      Customers have reported after a restart, users can login initiallly, but after a while, the same users cannot log in. This is the error that appears in the logs:

      2006-05-03 16:56:25,819 ERROR [ldap.security.authentication.DefaultLDAPAuthenticator] authenticate Error occurred in LDAP authentication for username: hcberge
      com.atlassian.user.impl.RepositoryException: javax.naming.NamingException: [LDAP: error code 1 - 00000000: LdapErr: DSID-0C090627, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, vece ]; remaining name 'DC=homeoffice,DC=anfcorp,DC=com'
      at com.atlassian.user.impl.ldap.search.DefaultLDAPUserAdaptor.search(DefaultLDAPUserAdaptor.java:101)
      at com.atlassian.user.impl.ldap.search.DefaultLDAPUserAdaptor.getUserAttributes(DefaultLDAPUserAdaptor.java:137)
      at com.atlassian.user.impl.ldap.search.DefaultLDAPUserAdaptor.getUserDN(DefaultLDAPUserAdaptor.java:156)

      Further, Confluence loses visibility of all Active Directory users and groups (when an admin tries to browse for them in the Manager Users or Manage Group screens).

              Unassigned Unassigned
              dave@atlassian.com dave (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: