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  1. Confluence Cloud
  2. CONFCLOUD-53545

Default keyboard shortcuts for changing text formatting style i.e., Heading, in Confluence sometimes switch tabs within Google Chrome

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      Summary

      When creating/editing a page in Confluence, some shortcuts may interfere with the shortcuts setup within the web browser being used. i.e., CTRL+1 - 9 will switch between browser tabs in Google Chrome. IF we had the ability to change the default system keyboard shortcuts in Confluence, this would greatly help us avoid conflicts that could possibly arise like this.

      Environment

      Cloud - 1000.245.0
      Server - Latest

      Steps to Reproduce

      1. Create a new page in Confluence
      2. Type random text into the body text area
      3. Highlight the text or place your cursor at the end of the word you want to change
      4. Press CTRL-1 on the keyboard

      Expected Results

      The highlighted text should change to Heading 1 text style

      Actual Results

      Chrome switches tabs based on the number key you press in conjunction with CTRL

      Notes

      This does not happen all of the time

      Workaround

      Rather than using the keyboard shortcut at this point, users can use the text formatting drop down to select the text formatting style they want to use

            [CONFCLOUD-53545] Default keyboard shortcuts for changing text formatting style i.e., Heading, in Confluence sometimes switch tabs within Google Chrome

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2365966 ] New: JAC Bug Workflow v3 [ 3401568 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            philoye made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]
            DA (Inactive) made changes -
            Labels Original: affects-cloud New: affects-cloud cc-editor
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2241013 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2365966 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2201516 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2241013 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2136301 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2201516 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1907776 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2136301 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1724196 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1907776 ]
            Matthew Saxby (Inactive) made changes -
            Component/s New: Web Interface - Keyboard Navigation [ 46502 ]
            Component/s Original: Web Interface - Keyboard Navigation [ 19990 ]
            Key Original: CONF-43554 New: CONFCLOUD-53545
            Affects Version/s New: Cloud [ 68108 ]
            Affects Version/s Original: Cloud [ 62205 ]
            Project Original: Confluence [ 10470 ] New: Confluence [ 18513 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1671954 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1724196 ]

              Unassigned Unassigned
              mlavender mlavender (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: