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  1. Confluence Data Center
  2. CONFSERVER-41612

Attachments preview-download hangs

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      Hello I want to report issue with opening attachments in Confluence.
      We running Confluence v 5.9.9, everything is ok in Chrome v 50+ but not in any Firefox version and IE (Edge inc) as well. So how to reproduce this:
      1) upload to any page some attachment e.g. picture or any type of file
      2) open page in chrome and click on attachment - good (you can see picture or able to download file)
      3) try previous step with firefox or ie - it results with permanent hang - see screenshot.

      I also did some research on your KB about this issue but without success.
      Note that hangs state results with no errors.

      Thank you for any help.
      Best regards, J. Štefan

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          confluence-hangs.png
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            [CONFSERVER-41612] Attachments preview-download hangs

            Jaroslav Štefan added a comment - - edited

            Please close this ticket I resolved it. It was in server.xml config file and reverse apache proxy.

            More info: https://confluence.atlassian.com/confkb/after-upgrading-confluence-you-are-unable-to-create-new-pages-or-spaces-785457379.html?utm_medium=logScan&utm_source=STP

            Jaroslav Štefan added a comment - - edited Please close this ticket I resolved it. It was in server.xml config file and reverse apache proxy. More info: https://confluence.atlassian.com/confkb/after-upgrading-confluence-you-are-unable-to-create-new-pages-or-spaces-785457379.html?utm_medium=logScan&utm_source=STP

            Jaroslav Štefan added a comment -

            Any updates here? Attachments are still inaccessible.

            Jaroslav Štefan added a comment - Any updates here? Attachments are still inaccessible.

            Jaroslav Štefan added a comment -

            Hello you marked this issue with resolved ?! And solution?

            Jaroslav Štefan added a comment - Hello you marked this issue with resolved ?! And solution?

              Unassigned Unassigned
              1d8fffb3c775 Jaroslav Štefan
              Affected customers:
              1 This affects my team
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              2 Start watching this issue

                Created:
                Updated:
                Resolved: