[CONFCLOUD-53582] Confluence shows a blank page when editing existing content

Type: Bug
Resolution: Fixed
Priority: Highest
Component/s: None
Labels:

Bug Fix Policy:
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Summary

When trying to edit an existing Confluence page the editor shows a blank screen.

Steps to Reproduce

Click edit next for any existing page

Expected Results

Editor opens containing existing content.

Actual Results

Editor opens with no content on the screen.

Workaround

We are working to release a fix asap, in the interim you can open the page in a new tab or window (either middle mouse click or right mouse click and select open in new tab) to workaround this problem.

Alternatively you can install a connect add-on from 'Find new add-ons' section, the Google Maps add-on is a free add-on you can install from https://<instance-url>.atlassian.net/wiki/plugins/servlet/upm/marketplace/search?q=google%20maps%20for%20confluence. Installing a connect add-on works around this problem.

causes

CONFCLOUD-53696 Confluence Cloud throws 'This add-on cannot be installed without the Atlassian Connect framework.' when installing connect add-on

Closed

HOT-37138 You do not have permission to view this issue

has a derivative of

CONFCLOUD-77298 Confluence shows a blank page when editing existing content

Closed

is blocked by: CES-27205 You do not have permission to view this issue

is caused by: CE-292 Loading...

mentioned in: Page Loading...

PIR - Priority Action: PIR-500 Loading...

(1 mentioned in, 1 PIR - Priority Action)

Assignee:: Vincent Kok (Inactive)

Reporter:: Matthew Hunter

Affected customers:: 0 This affects my team

Watchers:: 40 Start watching this issue

Created:: 01/Feb/2016 2:03 AM

Updated:: 12/Jan/2024 11:48 AM

Resolved:: 01/Feb/2016 7:39 AM

Details

Description

Summary

Steps to Reproduce

Expected Results

Actual Results

Workaround

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