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  1. Confluence Data Center
  2. CONFSERVER-39298

The entity_picker.js loading is slow for the first response

      The file entity_picker.js takes 20 seconds+ to load for the first response in a vanilla Confluence. The subsequent response is usually fast after it has been cached. This prevents large instances from loading the file due to a timeout.

      Step To Replicate

      1. Go to > General Configuration > Global Permissions
      2. Click search for the Grant browse permission to field for Groups.

      Observed Result

      The following result takes 20 second to complete even in a newly installed instance.

      This bug affect all the features that require entity_picker.js, for example adding restrictions to Team Calendars or Pages.

      Workaround

      Turning off HTTP compression in > General Configuration > Connection Timeouts may work in some instances.

       

        1. confluence-userpicker.png
          39 kB
          Remo Siegwart
        2. image-2016-08-16-16-39-58-530.png
          17 kB
          wu bojie
        3. sample.png
          39 kB
          Jing Hwa Cheok

            [CONFSERVER-39298] The entity_picker.js loading is slow for the first response

            A fix for this issue is available to Server and Data Center customers in Confluence 7.4.10
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Jiri Hronik added a comment - A fix for this issue is available to Server and Data Center customers in Confluence 7.4.10 Upgrade now or check out the Release Notes to see what other issues are resolved.
            set-jac-bot made changes -
            Fixed in Long Term Support Release/s New: [Download 7.4|https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html]
            Jiri Hronik made changes -
            Fix Version/s New: 7.4.10 [ 94902 ]
            Duy Truong Luong made changes -
            Labels Original: affects-server permissions samurai tc-a New: affects-server permissions samurai tc-a tc-e
            Duy Truong Luong made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            Duy Truong Luong made changes -
            Story Points New: 0
            Duy Truong Luong made changes -
            Assignee New: Duy Truong Luong [ dluong ]
            Duy Truong Luong made changes -
            Labels Original: affects-server permissions samurai New: affects-server permissions samurai tc-a
            Duy Truong Luong made changes -
            Rank New: Ranked lower
            Duy Truong Luong made changes -
            Sprint New: Iso Houso [ 6043 ]

              dluong Duy Truong Luong
              jcheok Jing Hwa Cheok (Inactive)
              Affected customers:
              27 This affects my team
              Watchers:
              34 Start watching this issue

                Created:
                Updated:
                Resolved: