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  1. Confluence Cloud
  2. CONFCLOUD-53650

Tab Key does not Indent Text on Confluence Cloud/Firefox

      Atlassian Update - 21 January 2020

      Hi everyone,
      Thanks for watching and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with Confluence.

      We have reviewed this further and this is what our findings on this bug :

      UPDATE:

      • The documentation provided has been reviewed and the sentence using Tab key within Confluence is no longer stated there
      • We have tested this out and here are our findings :

      In the old editor.

      • We can confirm that the Tab key does not work and that is expected since we have the indent button at the toolbar to indent text out. This is set by designed for the old editor

      In the new editor

      This is also been rectified for new editor where the tab key does work

      Summary

      The Confluence documentation states that pressing the Tab key within the Confluence Editor will indent the text (https://confluence.atlassian.com/display/DOC/Keyboard+Shortcuts).
      However, this is not the case - it simply navigates the cursor from within the text editing downward to the Save/Create button.

      Steps to Reproduce

      1. Go to a page and edit or create new page
      2. Add title and text
      3. Hit the "Tab" key when putting the cursor on the text

      Expected Results

      It will indent the text

      Actual Results

      Does not indent the text

      Workaround

      In old editor

      Click on the indent button when clicking on the text

      In new editor

      New editor supports tab key for keyboards.

            [CONFCLOUD-53650] Tab Key does not Indent Text on Confluence Cloud/Firefox

            Sunny Xu (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Sunny Xu (Inactive) made changes -
            Labels Original: affects-cloud editor foxy-deferred foxy-editor New: affects-cloud editor foxy-deferred foxy-editor stale-bulk-close202105
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Ku Ahmad Najmi Ku Jaafar (Inactive) made changes -
            Description Original: h3. Summary
            The Confluence documentation states that pressing the *Tab* key within the Confluence Editor will indent the text ([https://confluence.atlassian.com/display/DOC/Keyboard+Shortcuts]).
            However, this is not the case - it simply navigates the cursor from within the text editing downward to the *Save/Create* button.

            h3. UPDATE:
            - The documentation provided has been reviewed and the sentence using Tab key within Confluence is no longer stated there
            - We have tested this out and here are our findings :

            h4. In the old editor.
            - We can confirm that the Tab key does not work and that is expected since we have the indent button at the toolbar to indent text out. This is set by designed for the old editor
             !indent old editor.png|thumbnail!
            - This is also been rectified for new editor where the tab key does work
            - This information can be found in our editor roadmap : [Confluence Cloud Editor Roadmap|https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html] > text with indents

            h3. Steps to Reproduce
            # Go to a page and edit or create new page
            # Add title and text
            # Hit the "Tab" key when putting the cursor on the text

            h3. Expected Results
            It will indent the text

            h3. Actual Results
            Does not indent the text

            h3.Workaround
            h4. In old editor
            Click on the indent button when clicking on the text
             !indent old editor.png|thumbnail!

            h4. In new editor
            New editor supports tab key for keyboards.
            New: {panel:title=Atlassian Update - 21 January 2020|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}
            Hi everyone,
             Thanks for watching and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with Confluence.

            We have reviewed this further and this is what our findings on this bug :
            h3. UPDATE:
             - The documentation provided has been reviewed and the sentence using Tab key within Confluence is no longer stated there
             - We have tested this out and here are our findings :

            h4. In the old editor.
             - We can confirm that the Tab key does not work and that is expected since we have the indent button at the toolbar to indent text out. This is set by designed for the old editor

            !indent old editor.png|thumbnail!
            h4. In the new editor

            This is also been rectified for new editor where the tab key does work
             - This information can be found in our editor roadmap : [Confluence Cloud Editor Roadmap|https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html] > text with indents{panel}
            h3. Summary

            The Confluence documentation states that pressing the *Tab* key within the Confluence Editor will indent the text ([https://confluence.atlassian.com/display/DOC/Keyboard+Shortcuts]).
             However, this is not the case - it simply navigates the cursor from within the text editing downward to the *Save/Create* button.
            h3. Steps to Reproduce
             # Go to a page and edit or create new page
             # Add title and text
             # Hit the "Tab" key when putting the cursor on the text

            h3. Expected Results

            It will indent the text
            h3. Actual Results

            Does not indent the text
            h3. Workaround
            h4. In old editor

            Click on the indent button when clicking on the text
             !indent old editor.png|thumbnail!
            h4. In new editor

            New editor supports tab key for keyboards.
            Ku Ahmad Najmi Ku Jaafar (Inactive) made changes -
            Attachment New: indent old editor.png [ 383014 ]
            Ku Ahmad Najmi Ku Jaafar (Inactive) made changes -
            Attachment Original: indent old editor.png [ 383011 ]
            Ku Ahmad Najmi Ku Jaafar (Inactive) made changes -
            Description Original: The Confluence documentation states that pressing the *Tab* key within the Confluence Editor will indent the text ([https://confluence.atlassian.com/display/DOC/Keyboard+Shortcuts]).

            However, this is not the case - it simply navigates the cursor from within the text editing downward to the *Save/Create* button.

            Any help/insight, here? Running FIrefox version > 39
            New: h3. Summary
            The Confluence documentation states that pressing the *Tab* key within the Confluence Editor will indent the text ([https://confluence.atlassian.com/display/DOC/Keyboard+Shortcuts]).
            However, this is not the case - it simply navigates the cursor from within the text editing downward to the *Save/Create* button.

            h3. UPDATE:
            - The documentation provided has been reviewed and the sentence using Tab key within Confluence is no longer stated there
            - We have tested this out and here are our findings :

            h4. In the old editor.
            - We can confirm that the Tab key does not work and that is expected since we have the indent button at the toolbar to indent text out. This is set by designed for the old editor
             !indent old editor.png|thumbnail!
            - This is also been rectified for new editor where the tab key does work
            - This information can be found in our editor roadmap : [Confluence Cloud Editor Roadmap|https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html] > text with indents

            h3. Steps to Reproduce
            # Go to a page and edit or create new page
            # Add title and text
            # Hit the "Tab" key when putting the cursor on the text

            h3. Expected Results
            It will indent the text

            h3. Actual Results
            Does not indent the text

            h3.Workaround
            h4. In old editor
            Click on the indent button when clicking on the text
             !indent old editor.png|thumbnail!

            h4. In new editor
            New editor supports tab key for keyboards.
            Ku Ahmad Najmi Ku Jaafar (Inactive) made changes -
            Attachment New: indent old editor.png [ 383011 ]
            Michael Andreacchio made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2369719 ] New: JAC Bug Workflow v3 [ 3430609 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]

              Unassigned Unassigned
              bd68289b0c72 William Dahl
              Affected customers:
              19 This affects my team
              Watchers:
              30 Start watching this issue

                Created:
                Updated:
                Resolved: