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  1. Confluence Data Center
  2. CONFSERVER-38733

Flash File (.swf) Not Playing In Multimedia Macro Due To Taking Too Long To Load

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      Flash files in (.swf) are not playing in the multimedia macro even though it is supported.
      See: Multimedia Macro

      Environment

      Currently occurring on Confluence 5.9.1-OD-62-023 in Firefox 39.0.3, Safari Version 8.0.7 (10600.7.12) and Chrome Version 44.0.2403.130

      Steps to Reproduce

      1. Create a Confluence Page
      2. Upload Flash File (.swf)
      3. Use the Multimedia Macro with the flash file (.swf)

      Expected Results

      The file should play even without autoplay configured

      Actual Results

      Without autoplay selected

      batch.js?jquery.external=true&atlassian.aui.raphael.disabled=true&locale=en-GB&build-number=6138:259 unable to auto size flash - took too long to load
      

      Notes

      Playing the file in Chrome, Firefox, or Safari in another tab renders the flash file correctly so its not the file that is corrupt

      Workaround

      There is currently no workaround

        1. aerport_admin (1).swf
          5.53 MB
          Javier Aguilar
        2. calculator.swf
          242 kB
          Stephan Boxall
        3. Flash Test
          826 kB
          Stephan Boxall

            [CONFSERVER-38733] Flash File (.swf) Not Playing In Multimedia Macro Due To Taking Too Long To Load

            George Varghese made changes -
            QA Demo Status New: Not Needed [ 14332 ]
            QA Kickoff Status New: Not Needed [ 14236 ]
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            George Varghese made changes -
            Labels Original: affects-cloud affects-server flash macros multimedia-macro pse-request qw-bugfix swf New: affects-cloud affects-server cleanup-seos-fy25 flash macros multimedia-macro pse-request qw-bugfix swf

            Atlassian Update - 14 April 2025

            Hi,

            At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.

            This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.

            Please note the comments on this thread are not being monitored.

            You can read more about our bug fix policy here and how we prioritize bugs.

            To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.

            Kind regards,
            Confluence Data Center

            George Varghese added a comment - Atlassian Update - 14 April 2025 Hi, At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products. This bug is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments; this inactivity suggests a low impact. Please note the comments on this thread are not being monitored. You can read more about our bug fix policy here and how we prioritize bugs. To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues , current work, and future plans . Kind regards, Confluence Data Center
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 5 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 5
            Bugfix Automation Bot made changes -
            Support reference count Original: 12 New: 13
            Bugfix Automation Bot made changes -
            Support reference count Original: 13 New: 12

              Unassigned Unassigned
              jaguilar Javier Aguilar (Inactive)
              Affected customers:
              26 This affects my team
              Watchers:
              32 Start watching this issue

                Created:
                Updated:
                Resolved: