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  1. Confluence Cloud
  2. CONFCLOUD-53651

In-App Notification Is Repeatedly Causing Out Of Memory Exception

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      Recently, the following bug was fixed:
      https://jira.atlassian.com/browse/CONF-34439

      A similar and possibly related bug is happening where In-app notification for a page is causing an instance to have an out of memory exception, be restarted and have the out of memory exception again.

      The following is a thread dump for the problem:

      Suspicious Thread: 0x8a90a920
   at java.lang.OutOfMemoryError.<init>()V (OutOfMemoryError.java:48)
  at java.lang.StringCoding$StringDecoder.decode([BII)[C (StringCoding.java:149)
  at java.lang.StringCoding.decode(Ljava/lang/String;[BII)[C (StringCoding.java:193)
  at java.lang.String.<init>([BIILjava/lang/String;)V (String.java:414)
  at org.postgresql.core.Encoding.decode([BII)Ljava/lang/String; (Encoding.java:193)
  at org.postgresql.core.Encoding.decode([B)Ljava/lang/String; (Encoding.java:205)
  at org.postgresql.jdbc2.AbstractJdbc2ResultSet.getString(I)Ljava/lang/String; (AbstractJdbc2ResultSet.java:1879)
  at org.postgresql.jdbc2.AbstractJdbc2ResultSet.getString(Ljava/lang/String;)Ljava/lang/String; (AbstractJdbc2ResultSet.java:2405)
  at org.apache.tomcat.dbcp.dbcp.DelegatingResultSet.getString(Ljava/lang/String;)Ljava/lang/String; (DelegatingResultSet.java:263)
  at org.apache.tomcat.dbcp.dbcp.DelegatingResultSet.getString(Ljava/lang/String;)Ljava/lang/String; (DelegatingResultSet.java:263)
  at
...
com.atlassian.mywork.host.dao.ao.AONotificationDao.queryNotifications(Lnet/java/ao/Query;)Ljava/lang/Iterable; (AONotificationDao.java:274)
  at com.atlassian.mywork.host.dao.ao.AONotificationDao.findAllUnreadAfterOnlyIdsAction(Ljava/lang/String;J)Ljava/lang/Iterable; (AONotificationDao.java:223)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object; (Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object; (NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object; (DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object; (Method.java:483)

      The page responsible for this problem seems to be a regular page.

      Disabling In-app notification stopped the exception from happening all the time.

            [CONFCLOUD-53651] In-App Notification Is Repeatedly Causing Out Of Memory Exception

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2370471 ] New: JAC Bug Workflow v3 [ 3414618 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2251313 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2370471 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2205683 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2251313 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2147446 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2205683 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1908571 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2147446 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1729939 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1908571 ]
            Matthew Saxby (Inactive) made changes -
            Component/s New: Core - Workbox [ 46334 ]
            Component/s Original: Core - Workbox [ 20291 ]
            Key Original: CONF-36565 New: CONFCLOUD-53651
            Affects Version/s New: 5.7-OD-42-046 [ 67772 ]
            Affects Version/s Original: 5.7-OD-42-046 [ 51497 ]
            Project Original: Confluence [ 10470 ] New: Confluence [ 18513 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1685988 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1729939 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v2 [ 1563761 ] New: CONF Bug Subtask WF (TEMP) [ 1685988 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: bugfix_dev_backlog workbox New: affects-cloud bugfix_dev_backlog workbox

              xtaixe Xavier Sanchez
              jsilveira Jaime S
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: