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  1. Confluence Data Center
  2. CONFSERVER-36497

Attachment missing in confluence pages

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Note: If you are using version 5.8.16 or 5.8.17, or have used those versions in the past without running a script to fix the affected files, then you are likely affected by CONF-39975. Please see that ticket instead.

      We found out that some of our Confluence pages have "unknown attachments". There are multiple pages that shows "unknown attachments".
      Here are some details:

      • Attachment images are still there and can be viewed in some pages, but some other page attachments are gone and also not visible in the page.
      • This is not true for all. Some pages have no attachment images at all, but the images are visible with in the page.
      • Workaround is to re-add the attachment image to the macro but since we don't know how many pages are effected, it would be better if there is a fix to apply.
      • We are not sure if it is caused by moving pages within or another space, but this issue is now found in many other spaces.

      Confluence version: 5.4.4

      Note This issue was resolved in favour of CONF-41067, which has much more clarity. Please follow that issue after reading the description if you still think this affects you.

        1. find_and_recover_attachments-3.1.x.jsp
          9 kB
        2. find_and_recover_attachments-3.1.x-v2.jsp
          9 kB
        3. find_and_recover_attachments-3.x.jsp
          9 kB
        4. UpdateAttachmentsOnFilesystemOnPageMoveListener.class
          6 kB

            [CONFSERVER-36497] Attachment missing in confluence pages

            mpanteleiev (Inactive) made changes -
            Link New: This issue is duplicated by CONFSERVER-75430 [ CONFSERVER-75430 ]
            James Ponting made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 496054 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2902278 ] New: CONFSERVER Bug Workflow v4 [ 2996885 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2799506 ] New: JAC Bug Workflow v3 [ 2902278 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2729974 ] New: JAC Bug Workflow v2 [ 2799506 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2387168 ] New: JAC Bug Workflow [ 2729974 ]
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix editor files loyalty New: affects-cloud affects-server editor files loyalty
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix editor files New: affects-cloud affects-server bugfix editor files loyalty
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2260632 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2387168 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2207606 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2260632 ]

              Unassigned Unassigned
              82322d4288e6 SAMAR
              Affected customers:
              44 This affects my team
              Watchers:
              59 Start watching this issue

                Created:
                Updated:
                Resolved: