Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-35478

user receives email notification even though restriction have been applied to the page

      Steps to reproduce :

      1. Login to Confluence
      2. Create a page
      3. Insert a team calendar into the page
      4. Ask a user A to watch the page
      5. Make changes to team calendar
      6. User A is receiving email notification for the calendar as expected
      7. Creator of the page restrict the page with the calendar from being viewed by the user
      8. Creator of the page make changes to the calendar again within the page restricted from User A
      9. User A is still receiving email notification for the calendar changes even though restriction have been applied to the page

      Expected behavior : User A should not receive notification for the calendar from pages that have been restricted

      Current behavior : User A is still receiving notification from the page with the calendar even though the page have been restricted.

      Basically this happen because User A that have previously watch the page have been restricted from it is still receiving email from the calendar updates from that restricted page.

      The workaround would be to remove User A from the watcher list of the page after restricting the page which is not really ideal if you have a large amount of user watching the page.

            [CONFSERVER-35478] user receives email notification even though restriction have been applied to the page

            Julian added a comment - - edited

            Weird, because I just ran into this issue.

             

            Edit: Turns out I didn't have this issue and it was a miscommunication of one of our Confluence Users.

            Julian added a comment - - edited Weird, because I just ran into this issue.   Edit: Turns out I didn't have this issue and it was a miscommunication of one of our Confluence Users.

            Julian, it looks like the issue was closed and marked fixed.

            Alis-Hathway Ward (DO NOT USE) added a comment - Julian, it looks like the issue was closed and marked fixed.

            Julian added a comment -

            Is there any update on this? This is kind of a security issue.

            Julian added a comment - Is there any update on this? This is kind of a security issue.

            Is there a cloud equivalent of this issue? We're experiencing the same issue on Confluence Cloud. Thanks.

            Alis-Hathway Ward (DO NOT USE) added a comment - Is there a cloud equivalent of this issue? We're experiencing the same issue on Confluence Cloud. Thanks.

            awe bot added a comment -

            I have a user where he has removed all pages and spaces that have been watch both:

            SELECT * FROM CONTENT,NOTIFICATIONS,USER_MAPPING WHERE NOTIFICATIONS.USERNAME=USER_MAPPING.USER_KEY AND USER_MAPPING.USERNAME='<user>' AND NOTIFICATIONS.CONTENTID=CONTENT.CONTENTID AND CONTENT.CONTENTTYPE='PAGE';  SELECT SPACENAME FROM SPACES,NOTIFICATIONS,USER_MAPPING WHERE NOTIFICATIONS.USERNAME=USER_MAPPING.USER_KEY AND USER_MAPPING.USERNAME='<user>' AND NOTIFICATIONS.SPACEID=SPACES.SPACEID; 

             return 0 rows and user still receives mail when calendar is updated

             

            awe bot added a comment - I have a user where he has removed all pages and spaces that have been watch both: SELECT * FROM CONTENT,NOTIFICATIONS,USER_MAPPING WHERE NOTIFICATIONS.USERNAME=USER_MAPPING.USER_KEY AND USER_MAPPING.USERNAME='<user>' AND NOTIFICATIONS.CONTENTID=CONTENT.CONTENTID AND CONTENT.CONTENTTYPE='PAGE';  SELECT SPACENAME FROM SPACES,NOTIFICATIONS,USER_MAPPING WHERE NOTIFICATIONS.USERNAME=USER_MAPPING.USER_KEY AND USER_MAPPING.USERNAME='<user>' AND NOTIFICATIONS.SPACEID=SPACES.SPACEID;   return 0 rows and user still receives mail when calendar is updated  

            stopped watching calendar, stopped watching all pages and spaces, edited mail settings and unchecked everything but "subscribe to new follower notifications."

            still get email notifications...is this related to issue above?

            Daniel Gomez added a comment - stopped watching calendar, stopped watching all pages and spaces, edited mail settings and unchecked everything but "subscribe to new follower notifications." still get email notifications...is this related to issue above?

            We are still waiting the bugfix.

            Gonchik Tsymzhitov added a comment - We are still waiting the bugfix.

            Status: "Short term backlog", created 4 years ago..... I'd hate to see a ticket end up in "long term backlog".

            Stian Bentsen Sveen added a comment - Status: "Short term backlog", created 4 years ago..... I'd hate to see a ticket end up in "long term backlog".

            I would like to echo the the issues above.  While it's sometimes useful to send out an update/alert, most of the time if we are making changes or experimenting with the calendar, we do not want notifications to go out to everyone - especially executives.  It would be great if there was an option to choose to send an update and not to have the system assume we want to send them.

            Danielle Browitt added a comment - I would like to echo the the issues above.  While it's sometimes useful to send out an update/alert, most of the time if we are making changes or experimenting with the calendar, we do not want notifications to go out to everyone - especially executives.  It would be great if there was an option to choose to send an update and not to have the system assume we want to send them.

            Jar Far added a comment -

            I have just experienced the same issue while using the CalDav app. It appears that if you synchronize a Team Calendar with any other calendar, once CalDav 'recreates' those meetings within Confluence, all members of those meetings are then auto-notified of being added to that Team Calendar. There is no simple method of backtracking that - 100's of users can easily be spammed with 100's of notification emails if this happens!

            I agree that this is a huge problem as there is no clear method of controlling who is added if they are included in the newly created calendar or calendar event. It makes sense to have the convenience of auto-notifying participants of updates, but this convenience is causing a lot of headache for people who just want to track team calendars vs. manage team calendars!

            I also deleted my Team Calendar to address this - Please add an option to "Auto-notify / Manually Notify / Select Users for Notification" in the 'Create a Calendar' and 'Add an Event'.

            Confluence Version 6.0.5

            Jar Far added a comment - I have just experienced the same issue while using the CalDav app. It appears that if you synchronize a Team Calendar with any other calendar, once CalDav 'recreates' those meetings within Confluence, all members of those meetings are then auto-notified of being added to that Team Calendar. There is no simple method of backtracking that - 100's of users can easily be spammed with 100's of notification emails if this happens! I agree that this is a huge problem as there is no clear method of controlling who is added if they are included in the newly created calendar or calendar event. It makes sense to have the convenience of auto-notifying participants of updates, but this convenience is causing a lot of headache for people who just want to track team calendars vs. manage team calendars! I also deleted my Team Calendar to address this - Please add an option to "Auto-notify / Manually Notify / Select Users for Notification" in the 'Create a Calendar' and 'Add an Event'. Confluence Version 6.0.5

              Unassigned Unassigned
              dooi Der Lun
              Affected customers:
              92 This affects my team
              Watchers:
              74 Start watching this issue

                Created:
                Updated:
                Resolved: