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  1. Confluence Server
  2. CONFSERVER-35269

Multimedia macro won't load

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      I was trying to add some new pages and the multi- media plugin just spins. It won't load. I tried using it with both Chrome and Safari. Same results. It is just blank and never loads the dialog..

      I also tried to copy and existing entry to the new page. It again just spins when I try to assign the movie content. Even when I went to a new instance I was showing the same issue.

      Workaround 1

      Drag and drop the video file directly into the editor. Confluence will automatically attach the file and insert the multimedia macro.

      Workaround 2

      If you need to edit the macro parameters you can use wikimarkup.

      1. In the editor Go to Insert > Markup and enter the wikimarkup based on the examples below.
      2. The multimedia macro placeholder will appear in the preview when the wikimarkup has been entered correctly.
      3. Click Insert to insert it into your page.

      To embed a multimedia file attached to the current page enter:

      {multimedia:name=filename.mov} 

      To embed a multimedia file attached to a page in another space and make it autoplay enter:

      {multimedia:space=SPACEKEY|page=Page Title|name=filename.mov|autostart=true}

      Note: You still wont be able to edit the macro parameters in the macro browser, and if you need to make a change, you will need to insert the wikimarkup again. More info on the parameters can be found on this page

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              Assignee:
              qpham@atlassian.com Quan Pham
              Reporter:
              jrobison1 Jordan Robison [Atlassian]
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