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  1. Confluence Data Center
  2. CONFSERVER-34844

Set the Confluence SMTP Timeout Through the UI

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      In JIRA, there is an option to update the SMTP timeout through the UI. We would like to see this option in Confluence as well.

      After logging in as and Administrator, under the 'Mail Servers' menu, select the option to 'Edit Mail Servers.' There should be an option to set the number of milliseconds for timeout in this list.

      There is a workaround, which involves updating the BANDANA Table, and can be found here: SMTP Timeout

      This issue relates to the following:
      https://support.atlassian.com/browse/CSP-130319
      https://jira.atlassian.com/browse/CONF-29033

      Please note - When the mail settings are updated in any way, the workaround has to be re-executed. Any changes causes the settings to revert to the default.

            Unassigned Unassigned
            bboyle@atlassian.com BrianB
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              Created:
              Updated: