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  1. Confluence Data Center
  2. CONFSERVER-33783

User can't link Confluence pages to JIRA issues and gets a "You do not have permission to view this page" for Confluence pages in Issue Links

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    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Users are unable to link Confluence pages to JIRA issues:

      1. Open a JIRA issue.
      2. Click 'More' > 'Link'.
      3. Select 'Confluence Page' in the left menu.
      4. Click 'search for a page' under the Page URL field.
      5. Make sure that the 'Server' field is displaying the correct Confluence application.
      6. All search results for ANY Confluence page come up empty.

      In addition to that, when accessing JIRA issues that are linked with Confluence pages, users should be able to see the name of the page under the Issue Links section:

      A few days ago this behaviour seems to have changed and now users are intermittently getting an "You do not have permission to view this page" message instead of the name of the page:

      Clicking on the link still takes the user to the page, as expected.

      Currently there are no workarounds to this situation.

      Attachments

        1. issue_links_broken.png
          issue_links_broken.png
          25 kB
        2. issue_links_correct.png
          issue_links_correct.png
          17 kB
        3. rx100-i-vs-rx100-ii.jpg.jpg
          rx100-i-vs-rx100-ii.jpg.jpg
          37 kB
        4. rx100-i-vs-rx100-iii.jpg.jpg
          rx100-i-vs-rx100-iii.jpg.jpg
          39 kB

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-54366 JIRA macros are failing with a 'Error rendering macro' message

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-34164 JIRA macros are failing with a 'Error rendering macro' message

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-28821 Remote Issue Link to Confluence tells me "You do not have permission to view this page" but this is not true

          • Low - Low priority issues
          • Closed

          CSP-126550 Loading...

          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-33783 User can't link Confluence pages to JIRA issues and gets a "You do not have permission to view this page" for Confluence pages in Issue Links

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-37781 Link to Confluence page does not work when Display URL is different than Application URL

          • Low - Low priority issues
          • Closed
          is caused by

          JDEV-28802 Loading...

          links to

          Web Link Atlassian Answers: Links from Jira --> Confluence suddenly do not work

          mentioned in

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          Activity

            People

              shaffenden Steve Haffenden (Inactive)
              brosa Bruno Rosa
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              15 Vote for this issue
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              Dates

                Created:
                Updated:
                Resolved: