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  1. Confluence Data Center
  2. CONFSERVER-33783

User can't link Confluence pages to JIRA issues and gets a "You do not have permission to view this page" for Confluence pages in Issue Links

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Users are unable to link Confluence pages to JIRA issues:

      1. Open a JIRA issue.
      2. Click 'More' > 'Link'.
      3. Select 'Confluence Page' in the left menu.
      4. Click 'search for a page' under the Page URL field.
      5. Make sure that the 'Server' field is displaying the correct Confluence application.
      6. All search results for ANY Confluence page come up empty.

      In addition to that, when accessing JIRA issues that are linked with Confluence pages, users should be able to see the name of the page under the Issue Links section:

      A few days ago this behaviour seems to have changed and now users are intermittently getting an "You do not have permission to view this page" message instead of the name of the page:

      Clicking on the link still takes the user to the page, as expected.

      Currently there are no workarounds to this situation.

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            [CONFSERVER-33783] User can't link Confluence pages to JIRA issues and gets a "You do not have permission to view this page" for Confluence pages in Issue Links

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2894156 ] New: CONFSERVER Bug Workflow v4 [ 2986558 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2777455 ] New: JAC Bug Workflow v3 [ 2894156 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2736136 ] New: JAC Bug Workflow v2 [ 2777455 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2378256 ] New: JAC Bug Workflow [ 2736136 ]
            Alex Yakovlev (Inactive) made changes -
            Labels Original: OnDemand affects-cloud affects-server bugfix critical jira-integration loyalty ondemand-no-workaround New: OnDemand affects-cloud affects-server critical jira-integration loyalty ondemand-no-workaround
            Alex Yakovlev (Inactive) made changes -
            Labels Original: OnDemand affects-cloud affects-server bugfix critical jira-integration ondemand-no-workaround New: OnDemand affects-cloud affects-server bugfix critical jira-integration loyalty ondemand-no-workaround
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2267767 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2378256 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210937 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2267767 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2198159 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210937 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1937032 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2198159 ]

              shaffenden Steve Haffenden (Inactive)
              brosa Bruno Rosa
              Affected customers:
              15 This affects my team
              Watchers:
              46 Start watching this issue

                Created:
                Updated:
                Resolved: