Can you set by OpenNLP <START:01-06>19-88<END>S. Poortman on top pleas

When having Jira, Confluence and Bitucket server installations on isolated environment (eg behind firewall) the help links are failing. XML packets and ability to point to that documentation instead of docs.atlassian.com would improve usability.

A PDF will not be an option in this case.

As it has been several years since we stopped providing XML exports of our Confluence documentation, and knowing that we have no plans to start providing these exports in future, I'm resolving this issue.

Hi @rachel.robins,                (btw, why does @mention) not work in your JIRA instance?)

You have just changed the status of this ticket to "Resolved" and "Done".

This would imply that XML documentation will now be available again.

Is this what you are communicating with closing this ticket,

or did you just do a house-keeping cleanup for not ever considering this common request to proceed providing documentation in XML format?

If it is the latter, JIRA has the resolution of "Will not fix".  This would make the situation much clearer than "Done".

Hi Atlassian Team，

Many customers use Confluence as their documentation center, import xml export to build local Atlassian products documentation is very convenient for customer to browse, search and comment, even export single page. can not imagine distribute PDF documentation to thousands of end users.

Please provide XML export of all Atlassian products documentation! This may facilitate the customer. and Atlassian product will also gain a competitive advantage.

This voice of end users.

Regards

Henry

I also like to ask to continue the XML version of the documentation to be installed in a local Confluence installation, as we see a number of slow page loads, especially from Asia and Japan, may it be due to network issues and/or geographic distance.
Having a local documentation on our own servers there will help a lot to increase user acceptance in those regions.

Please rethink your plans and try to at least provide the "normal" User's Guide as documentation in XML format for loading it into a space on our Confluence instance.

Thank you and Best Regards,

Andreas Genth

Well, this is getting annoying...

Hi Rachel,

Any more info on this subject? We are running the XML help for Confluence v5.4 and we are just about to deploy 5.7, the help contents just doesn't link up with what our users are seeing on screen.

Thanks
Scott

Hi jiracn, we have no plans to stop providing the PDF documentation

In China, the network connect to internet of oversea is very slow and unstable. so the pdf documentation is must be provided.

Thanks

Henry