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  1. Confluence Server and Data Center
  2. CONFSERVER-31088

java.lang.NullPointerException when try to attach file with non-Latin characters

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    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Step to Reproduce

      1. Go to a Confluence page.
      2. Click Tools >> Attachment
      3. Click Choose File button
      4. Attach file with the name 'İ ' ( use the İ.txt attached in this ticket)
      5. The following error will appear in the browser and the atlassian-confluence.log file.
        java.lang.NullPointerException
        at com.atlassian.confluence.pages.actions.beans.AttachmentStorer.attachFiles(AttachmentStorer.java:64)
        Stack Trace:[hide]
        
        java.lang.NullPointerException
        at com.atlassian.confluence.pages.actions.beans.AttachmentStorer.attachFiles(AttachmentStorer.java:64)
        at com.atlassian.confluence.pages.actions.AbstractViewAttachmentsAction.execute(AbstractViewAttachmentsAction.java:104)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
        at 
        

      Workaround

      Applicable for other non-latin languages except for İ Turkish character

      1. Ensure your database collation settings are able to handle international strings.
        Refer to this comment for a PostgreSQL fix
      2. Refer to this link for more information

      Attachments

        1. Antrieb-Übersetzung.png
          Antrieb-Übersetzung.png
          60 kB
        2. İ.txt
          0.0 kB
        3. NullPointerException.txt
          31 kB
        4. server.xml
          2 kB
        5. server.xml
          2 kB

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              glipatov George Lipatov
              jcheok Jing Hwa Cheok (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: