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  1. Confluence Cloud
  2. CONFCLOUD-54416

Unable to move pages and re-order pages in Confluence Ondemand

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      It's not not possible to move pages in a space or reorder pages in Confluence OnDemand.

      There's no error that's reproduced on the screen or the logs, and the page will look like it got moved, but as soon you refresh it stays in it's original location.

      Workaround:

      Turn off the default space logo in Confluence Admin -> Default Space Logo (the URL should be like this (change <example> with the subdomain of your instance's URL) https://<example>.atlassian.net/wiki/admin/configuredefaultspacelogo.action). This will allow spaces to be moved.

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            [CONFCLOUD-54416] Unable to move pages and re-order pages in Confluence Ondemand

            Sterland Admin added a comment -

            I tried that fix for Confluence server & it didn't work?

            Sterland Admin added a comment - I tried that fix for Confluence server & it didn't work?

            Jan de Vries added a comment -

            Same issue as Stefan and Alexandra. Confluence 5.5.6.

            Jan de Vries added a comment - Same issue as Stefan and Alexandra. Confluence 5.5.6.

            alexandra.johanesen added a comment - - edited

            I am having the same issue as Stefan. I am using Confluence 5.6.3 and have found the issue on IE 11 and Chrome. Some pages work. Some pages don't. The reordering appears to work until reloading the page. Moving my documentation to a wiki will be impossible if I can't reorder the pages since the pages are automatically alphabetized when I import Word documents. Is there a workaround that does not require me to bother my Confluence admin? Thank you!

            alexandra.johanesen added a comment - - edited I am having the same issue as Stefan. I am using Confluence 5.6.3 and have found the issue on IE 11 and Chrome. Some pages work. Some pages don't. The reordering appears to work until reloading the page. Moving my documentation to a wiki will be impossible if I can't reorder the pages since the pages are automatically alphabetized when I import Word documents. Is there a workaround that does not require me to bother my Confluence admin? Thank you!

            Stefan Baader added a comment - - edited

            We have the same issue now in our Wiki (self hosted in our company):
            Confluence Version 5.5.2
            Build Number 5510

            Some page can't be moved and reordered. After dragging and dropping in the Space Admin area "Reorder pages" it first seems to be done correctly but after reloading the page tree it is like before.

            Stefan Baader added a comment - - edited We have the same issue now in our Wiki (self hosted in our company): Confluence Version 5.5.2 Build Number 5510 Some page can't be moved and reordered. After dragging and dropping in the Space Admin area "Reorder pages" it first seems to be done correctly but after reloading the page tree it is like before.

            Monica Bowen added a comment -

            I see you've marked this issue as resolved, so I hope it actually is resolved.

            Monica Bowen added a comment - I see you've marked this issue as resolved, so I hope it actually is resolved.

            Monica Bowen added a comment - - edited

            Also, why is this issue only marked as Major when it's preventing users from doing their work? This is yet another example of the way Atlassian keeps deprioritizing bugs in favor of constant, unnecessary UI changes which are often for the worse.

            Monica Bowen added a comment - - edited Also, why is this issue only marked as Major when it's preventing users from doing their work? This is yet another example of the way Atlassian keeps deprioritizing bugs in favor of constant, unnecessary UI changes which are often for the worse.

            Monica Bowen added a comment -

            The URL I see when looking at a Confluence space home page is:
            https://vistahl.atlassian.net/wiki/display/MAE/Maestro+3+Development+Home

            It doesn't include any of this from your example URL: admin/configuredefaultspacelogo.action

            Monica Bowen added a comment - The URL I see when looking at a Confluence space home page is: https://vistahl.atlassian.net/wiki/display/MAE/Maestro+3+Development+Home It doesn't include any of this from your example URL: admin/configuredefaultspacelogo.action

            Felipevsw (Inactive) added a comment -

            example.atlassian.net is just for example purposes. You need to change example with the subdomain of your instance's URL

            Felipevsw (Inactive) added a comment - example.atlassian.net is just for example purposes. You need to change example with the subdomain of your instance's URL

            Mike Mercado added a comment -

            ok the workaround worked. thanks!

            Mike Mercado added a comment - ok the workaround worked. thanks!

            Monica Bowen added a comment -

            When I click on this link for the workaround:
            https://example.atlassian.net/wiki/admin/configuredefaultspacelogo.action
            I get an "Internet Explorer cannot display the webpage" message

            Monica Bowen added a comment - When I click on this link for the workaround: https://example.atlassian.net/wiki/admin/configuredefaultspacelogo.action I get an "Internet Explorer cannot display the webpage" message

              fakraemer fabs (Inactive)
              romar Abdulrazaq Mohammed Ali Omar (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: