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  1. Confluence Data Center
  2. CONFSERVER-29277

PDF files no longer open in browser, users are prompted to download.

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      The current behavior (Confluence not allowing PDF files to be opened in the browser) is a side effect of a security improvement added to the product. As PDF files can be "active content", the behavior in Confluence will not be reverted.

      Workarounds:

      For Self-Hosted Instances
      1. Click on cog at the Confluence header and choose "Confluence Admin"
      2. Under "Users & Security" choose "Security Configuration".
      3. Click any of the "Edit" buttons on the page and find the "Attachment Download Security Policy" section.
      4. Select the "Insecure: Display all attachments inline" option and click "Save".

      For OnDemand Instances
      Create a Support ticket at http://support.atlassian.com requesting the change to be done in your instance.

        1. SecuritySettings.png
          SecuritySettings.png
          46 kB

            [CONFSERVER-29277] PDF files no longer open in browser, users are prompted to download.

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2875375 ] New: CONFSERVER Bug Workflow v4 [ 3005020 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2803320 ] New: JAC Bug Workflow v3 [ 2875375 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2736058 ] New: JAC Bug Workflow v2 [ 2803320 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2389433 ] New: JAC Bug Workflow [ 2736058 ]
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix loyalty pdf-generation New: affects-cloud affects-server loyalty pdf-generation
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix pdf-generation New: affects-cloud affects-server bugfix loyalty pdf-generation
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2267279 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2389433 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210690 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2267279 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2197228 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210690 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1932659 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2197228 ]

              Unassigned Unassigned
              maguiar Marlon Aguiar
              Affected customers:
              8 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: