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Bug
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Resolution: Fixed
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Low
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5.1-OD-5, 5.1-OD-6, 5.3-OD-8
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None
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Users are being duplicated in the People directory each time Confluence is restarted, until a re-index is performed (at which time the duplicates are removed).
If you encounter a bug where your people directory is displaying duplicates and this isn't fixed by performing a re-index, it's likely that you're affected by CONF-30050.
Please take a look at this Knowledge Base article for more information:
https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory
Workaround
Step 1. Rebuild the search index to remove the duplicates in the people directory.
Step 2. Perform an action that will add a different type of indexing task to the queue before your instance is restarted - e.g. create a page in Confluence.
If this doesn't work for you, please raise a support ticket so that we can investigate further.
- relates to
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- Closed
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- Closed
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[CONFSERVER-29072] Users are duplicated in People Directory each time Confluence restarts
| Workflow | Original: JAC Bug Workflow v3 [ 2900411 ] | New: CONFSERVER Bug Workflow v4 [ 3002320 ] |
| Workflow | Original: JAC Bug Workflow v2 [ 2795519 ] | New: JAC Bug Workflow v3 [ 2900411 ] |
| Status | Original: Resolved [ 5 ] | New: Closed [ 6 ] |
| Workflow | Original: JAC Bug Workflow [ 2725646 ] | New: JAC Bug Workflow v2 [ 2795519 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2389405 ] | New: JAC Bug Workflow [ 2725646 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 [ 2267215 ] | New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2389405 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210663 ] | New: Confluence Workflow - Public Facing - Restricted v5 [ 2267215 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2197184 ] | New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210663 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 [ 1932251 ] | New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2197184 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v3 [ 1731760 ] | New: Confluence Workflow - Public Facing - Restricted v5 [ 1932251 ] |
| Description |
Original:
Users are being duplicated in the People directory each time Confluence is restarted, until a re-index is performed (at which time the duplicates are removed).
If you encounter a bug where your people directory is displaying duplicates and this _isn't_ fixed by performing a re-index, it's likely that you're affected by Please take a look at this Knowledge Base article for more information: https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory h2. Workaround *Step 1.* [Rebuild the search index|https://confluence.atlassian.com/display/DOC/Content+Index+Administration#ContentIndexAdministration-RebuildingtheContentIndexes] to remove the duplicates in the people directory. *Step 2.* Perform an action that will add a different type of indexing task to the queue before your instance is restarted - e.g. create a page in Confluence. If this doesn't work for you, please [raise a support ticket|https://support.atlassian.com/secure/Dashboard.jspa] so that we can investigate further. |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-29072]. {panel} Users are being duplicated in the People directory each time Confluence is restarted, until a re-index is performed (at which time the duplicates are removed). If you encounter a bug where your people directory is displaying duplicates and this _isn't_ fixed by performing a re-index, it's likely that you're affected by Please take a look at this Knowledge Base article for more information: https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory h2. Workaround *Step 1.* [Rebuild the search index|https://confluence.atlassian.com/display/DOC/Content+Index+Administration#ContentIndexAdministration-RebuildingtheContentIndexes] to remove the duplicates in the people directory. *Step 2.* Perform an action that will add a different type of indexing task to the queue before your instance is restarted - e.g. create a page in Confluence. If this doesn't work for you, please [raise a support ticket|https://support.atlassian.com/secure/Dashboard.jspa] so that we can investigate further. |