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  1. Confluence Server
  2. CONFSERVER-29072

Users are duplicated in People Directory each time Confluence restarts

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      Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Users are being duplicated in the People directory each time Confluence is restarted, until a re-index is performed (at which time the duplicates are removed).

      If you encounter a bug where your people directory is displaying duplicates and this isn't fixed by performing a re-index, it's likely that you're affected by CONF-30050.

      Please take a look at this Knowledge Base article for more information:
      https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory

      Workaround

      Step 1. Rebuild the search index to remove the duplicates in the people directory.
      Step 2. Perform an action that will add a different type of indexing task to the queue before your instance is restarted - e.g. create a page in Confluence.

      If this doesn't work for you, please raise a support ticket so that we can investigate further.

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                • Created:
                  Updated:
                  Resolved:
                  Last commented:
                  5 years, 38 weeks, 6 days ago