Summary

      Running Confluence 4.3.2 in Internet Explorer 8, there is no option to Open attachment.

      Steps to reproduce

      1. Use Confluence 4.3.2.
      2. Attach a document in any page. For example: test.docx
      3. Once attached, refresh the page.
      4. Click the attachment link and it will prompt a window to Save/Cancel. No options for Open.
      5. Use Confluence 4.3.1, repeat the steps above. There will be option to Open/Save/Cancel in the prompt window.

      Testing

      This scenario also happens in Internet Explorer 9 for version 4.3.2 but not 4.3.1.
      Testing on Firefox shows that the 'Open' function works fine for both 4.3.2 and 4.3.1.
      Please refer attachment for more information.

      Workaround

      • Use Firefox to run Confluence 4.3.2.
      • Save attachment before opening it.
      • Another workaround is described in this article, however this can be implemented at your own risk!

        1. confluence-4.3.1_with_IE8.png
          confluence-4.3.1_with_IE8.png
          112 kB
        2. confluence-4.3.1_with_IE9.png
          confluence-4.3.1_with_IE9.png
          85 kB
        3. confluence-4.3.2_with_IE8.png
          confluence-4.3.2_with_IE8.png
          114 kB
        4. confluence-4.3.2_with_IE9.png
          confluence-4.3.2_with_IE9.png
          79 kB

            [CONFSERVER-26994] No option to 'Open' attachment

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2895405 ] New: CONFSERVER Bug Workflow v4 [ 2987807 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2784667 ] New: JAC Bug Workflow v3 [ 2895405 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2714150 ] New: JAC Bug Workflow v2 [ 2784667 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400614 ] New: JAC Bug Workflow [ 2714150 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2300217 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400614 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2234384 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2300217 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2196738 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2234384 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1909950 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2196738 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1717237 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1909950 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1690698 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1717237 ]

              dblack David Black
              cchan Chung Park Chan
              Affected customers:
              20 This affects my team
              Watchers:
              30 Start watching this issue

                Created:
                Updated:
                Resolved: