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  1. Confluence Data Center
  2. CONFSERVER-26667

Multimedia macro doesn't work when the attachment contains non-latin character

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 5.0-OD-8, 5.0.1
    • None

    • Discovered in Confluence AOD 5.0-OD-7

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When you have an attachment or a video that contains non-latin character in the filename (e.g. Обзор.mp4. Multimedia macro will fail renders it with the following error:

      Error rendering macro 'multimedia' : com.atlassian.renderer.v2.macro.MacroException: Cannot find attachment 'Обзор.mp4'

      In the log, this will be thrown:

      2012-09-19 17:53:40.627787500 2012-09-19 17:53:40,626 ERROR [TP-Processor7] [xhtml.view.macro.ViewMacroMarshaller] marshal Exception executing macro: multimedia, with message: com.atlassian.renderer.v2.macro.MacroException: Cannot find attachment 'Обзор Yammer - Camstasia.mp4'
2012-09-19 17:53:40.627789500  -- url: /wiki/display/ATS/Copy | page: 1114202 | userName: sysadmin | action: viewpage

      Workaround

      Rename the filename of the attachment/video to remove the offending characters.

            [CONFSERVER-26667] Multimedia macro doesn't work when the attachment contains non-latin character

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              Unassigned Unassigned
              halatas HuseinA
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              0 This affects my team
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                Created:
                Updated:
                Resolved: