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  1. Confluence Data Center
  2. CONFSERVER-23249

Word exports of pages when re-imported back to Confluence, throws error "The selected file is not a valid binary Word 97-2003 document"

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      Steps to Reproduce

      This is reproducible easily. Simply export a page in Confluence to Word. Then try to import the Word document to another page in Confluence.

      Cause

      If you open the Word document in Microsoft Word, it looks perfectly fine. Editing the same file in notepad++ or any text editors shows HTML markup. When imported back to Confluence, since the file is still essentially a html file with .doc extension, Confluence throws the error message.

      Workaround

      Export the page to Word, copy all the contents in the Word document (from within Microsoft Word), paste in another blank Word document (This new Word doc will now be a pure Word document, without HTML markup), and import this new Word document to Confluence.

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            [CONFSERVER-23249] Word exports of pages when re-imported back to Confluence, throws error "The selected file is not a valid binary Word 97-2003 document"

            Conny Postma made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 158477 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2899636 ] New: CONFSERVER Bug Workflow v4 [ 2994212 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2794089 ] New: JAC Bug Workflow v3 [ 2899636 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2723939 ] New: JAC Bug Workflow v2 [ 2794089 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400236 ] New: JAC Bug Workflow [ 2723939 ]
            tangriel made changes -
            Link Original: This issue blocks BAMJ-2650 [ BAMJ-2650 ]
            tangriel made changes -
            Link New: This issue blocks BAMJ-2650 [ BAMJ-2650 ]
            tangriel made changes -
            Link Original: This issue blocks BAMJ-2650 [ BAMJ-2650 ]
            tangriel made changes -
            Link New: This issue blocks BAMJ-2650 [ BAMJ-2650 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2299573 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400236 ]

              Unassigned Unassigned
              fsim Foo Sim (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: