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Type:
Bug
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Resolution: Fixed
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Priority:
Highest
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Component/s: Billing - Preview
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Minor
Issue Summary
Organization billing preview page fails to load for organization administrators with the new billing system
Steps to Reproduce
- Configure an organization administrator in an organization with the new billing system
- Do not grant any billing admin or business contact role to this organization administrator.
- As the organization administrator navigate Org Admin > Billing
Expected Results
https://admin.atlassian.com/o/ORG_ID/billing-preview
- The page should load for the organization administrator.
- If there is a missing permission required for the new billing system, the org admin should be warned.
Actual Results
https://admin.atlassian.com/o/ORG_ID/billing-preview
- The page simply fails with the error "Failed to load apps. Try again later"
Workaround
Contact the main billing admin for your organization and request to be added with a billing admin role