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Suggestion
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Resolution: Unresolved
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None
User Problem
The user counts can lag by up to 24 hours. As an org admin of an Enterprise organisation, having the most up-to-date and accurate number is essential.
Suggested Solutions
- Org Admin: Open the User Counts page - https://admin.atlassian.com/o/<ORG_ID>/user-counts/
- Atlassian cloud: Calculate the total user count.
- Atlassian cloud: Shows the total user count in the USER COUNT field.
Current Workarounds
None. You have to wait sometimes.