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  1. Commerce
  2. COMMERCE-80

Atlassian should apply compensations automatically when failing to meet the SLA uptime

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • CCP - Billing
    • None

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      Atlassian should apply compensations automatically when failing to meet the SLA uptime for customers as opposed to the current process at https://support.atlassian.com/subscriptions-and-billing/docs/service-level-agreement-for-atlassian-cloud-products/

            [COMMERCE-80] Atlassian should apply compensations automatically when failing to meet the SLA uptime

            pqz made changes -
            Component/s Original: Commerce - CCP - Billing [ 71502 ]
            Component/s New: CCP - Billing [ 79604 ]
            Key Original: CLOUD-11888 New: COMMERCE-80
            Support reference count Original: 1
            Project Original: Atlassian Cloud [ 14613 ] New: Commerce [ 24011 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Samuel Ng created issue -

              Unassigned Unassigned
              0583e4ef94d1 Samuel Ng
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                Created:
                Updated: