+1

As above comment

This needs to happen. I have an accounting department that wants to pay the bills. I would have pay to get them an admin. 

U N B E L I E V A B L E

well I guess i'm not shocked this has been opened for 10 years.

+1

+1

+1 crazy this is not already implemented 

+1

Still not enough interest? Unbelievable.... 

2023 and this issue is still open. Unbelievable. Are only companies with less than 10 employees using Atlassian products?

For an organization with any kind of IT sec certification operating under need-to-access guidelines, this is a major issue.

+1

+1

Cannot believe this is from 2014. In our case is not a matter of pricing, we just dont want to grant admin access to someone from our Finance department in order to lower the risk of damages to our data.

+1

It is very useful feature, why is it still at this step? it is not difficult to do it in the system.

+1

+1

Hello,

Could we have an ETA regarding this? 

This request was opened up back in 2015 and it is almost 2023. Will it happen in 2023, 8 years after it was entered?

+1

+1

+1

+1

+1

+1

+1

+1

+1

Has there been any headway made here at all?

+1

+1

+1

+1

+1

+1

Seriously?  Since 2014 and no movement on this feature that should be a given on any enterprise-level platform?

+1

I am surprised that Attlasian is totally silent about it. 
not even a remote response 

+1

This feature would be valuable to me, so that I can give permission to the accounts payable team to pay for the Atlassian bill.

Those who write `+1` here, don't forget to also vote for this ticket. Atlassian doesn't care about the comments, while the number of votes may matter.

+1

+1

+1

We would like to grant access to the billing section for a user of our purchasing department.

Atlassian team,

Please can you take afresh look at this? RBAC is a standard approach to allow appropriate access to the resources different user groups require in order to do their jobs.

Like the comments before this, billing tasks (checking invoices, updating payment details, auditing number of licenses and products etc) is typically the role of someone in the finance team. However granting them site-admin type access is clearly not a sensible solution for most organizations. Conversely, the site-admin's time isn't always best spent trying to gather and interpret specific information for the finance team.

There is a consistent stream of interested clients here... What does it take to get this into your build queue? 

Thanks!

+1

+1

+1

+1... Please

+1

Can someone comment if this feature has been added?

+1

+1000

...Not only that, but there are already a gazillion tools out there that already do this! It's nonsensical that Jira (supposedly a business-class tool) doesn't provide an easy/straightforward for doing something as simple as this

The current design requires assigning unnecessary uber-administration permissions simply to allow a user to update billing information.  In today's risky security climate, this ought to be considered a critical security deficiency, regardless of the number of votes.  Please address this ASAP. 

+1

Hi Team, 

Can you guys please expedite this suggestion, I think it is a very valid suggestion that needs to be implemented. 

It will resolve the billing permission issues for customers like me.

I do not want to give the admin access to my accounting team, but I want them to handle the billing and invoice.

+1

me@too

It is a security concern in itself when I give more than minimal access to my accounts team on my Jira.

I was hopeful but after seeing the comments above I dont think Atlassian is interested in creating such a role. They are getting the revenue what they want. cool.

Is this still a no-go? Why? How much work would it be to create a separate role for billing?

I have just voted on this issue. We have a controller who is responsible for all billing issues and they don't need any other permissions or licenses. Please add the possibility to grant rights to billing without other licenses. Thanks!

Why is it whenever I attempt to do something vaguely useful in an Atlassian product I invariably end up voting on an un-implemented enhancement that will never find its way into the product. 

How much interest do you need to gather here? keep in mind that there are a lot of people that doesn't know that this gather interest thing exists.

I have been waiting for this feature for some years already and it is the first time I notice that I needed to vote for it.

Another feature that is making a lot of people move to the competitors is the Stakeholders feature (role where they have read access, but do not have write access, so that they can follow up but doesn't use a seat). Where can I vote for it?

Edit: found it: https://jira.atlassian.com/browse/JSWCLOUD-17750

Yikes. This has been a feature request for 6 years? How is a billing role/group not an option yet? smh

Is this feature of having separate billing permission done or still pending? In case this is done, please suggest a way to do so.

This feature would be greatly appreciated. Currently 3 out of our 5 site admin accounts are so solely for this purpose. That means they consume 3 Jira Service Desk agent accounts which we pay for, and will forever remain unused. 

Totally agree - it makes absolutely no sense to grant our Financial people permissions to manage users and subscriptions. There must be a way to grant access to billing only, without exposing administrative functions.

Me too. We would like to assign the ability for our accounts department to see all the licenses being used and the projected invoices for the next month/year but without being able to change which licenses are selected or change users or anything like that.

i.e. full visibility for billing contact not just to current invoices.

For reference, below is a copy of the email I received from your billing department:

Thanks for contacting Atlassian, Peter.

That is a good question.

Currently, primary billing contacts have access to this information, among others:

• copy of invoices
• email notification for payment issues like declined credit cards
• email reminders 30 days before your subscription expires
  • contains a renewal quote

Some primary billing contacts are site admins as well, and they get to view the Billing Estimate tab inside the cloud instance. But in your case, you prefer not to grant site admin privileges to your accountant. That prevents them from seeing the billing summary and estimated charges.

Like I said, this is a good idea. I'll definitely forward it to one of our product managers. I also encourage you to file it as a feature request. The entry that gets the most votes from the Atlassian community will be considered in future releases.

If you have questions, let me know. Always happy to help!

Cheers,  

Katrina
Billing and Licensing

Contact Us: 
+61 2 9262 1443 | Sydney HQ, Australia
+1 415 701 1110 | San Francisco, USA 
+1 512 640 3000 | Austin, USA 
+31 20 796 0060 | Amsterdam, Netherlands

Need to know more? Click here to visit our Licensing FAQ!

 

See request details and updates for #CA-471687 - "Purchasing and licensing request:

I can't believe this isn't an option. Nearly every other cloud service we use keeps billing entirely separate from every other management feature, include admin. That is supposed to be the difference between an "Owner" vs. an "Admin." Please make this feature available as it affects our security compliance.

Thanks!

Linking similar issue.

I'm very surprised this is not available. We are a small company and we really need this.

I am the site administrator, I do not do billing. This means I ether give my billing department full administrator access or I forward information to them, monthly. This is incredibly inconvenient. Please implement this as soon as possible.

Thanks!