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  1. Commerce
  2. COMMERCE-32

Cloud_id is missing for few entitlements in Reporting.

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    • Severity 3 - Minor

      Issue Summary

      Cloud_id is missing for few entitlements in Reporting. We roughly have 100 such impacted licenses across different partners.

      Steps to Reproduce

      1. Navigate to partner reporting.
      2. Search for few licenses and check for cloud_id and customer details.
      3. For few impacted licenses these fields appear blank

      Expected Results

      Entitlements should have cloud_id of the customer mapped to them. 

      Actual Results

      Unfortunately few Entitlements do not have cloud_id of the customer mapped to them. This field appears as blank in the reporting.

      ...

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [COMMERCE-32] Cloud_id is missing for few entitlements in Reporting.

            No work has yet been logged on this issue.

              Unassigned Unassigned
              626cbc34c974 Veeresh Hosamani
              Affected customers:
              0 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: