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  1. Commerce
  2. COMMERCE-20

Reduce cache time for REST API license metrics.

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    • Resolution: Unresolved
    • Billing - Preview
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      License Metrics is cached with a 7-day lifecycle and could be stale at the time of the call. This data cache time should be reduced to a few hours at best.

      Key points for change

      • Currently, only third-level support (Site admins) has access to license usage figures, creating inefficiencies and resource waste when non-admins need this information.
      • License usage data retrieved via the REST API is not fully accurate, which limits timely adjustments. In larger organizations, where immediate access to this information is crucial for non-admins involved in user management and usage documentation, this presents a significant challenge.

            [COMMERCE-20] Reduce cache time for REST API license metrics.

            pqz made changes -
            Affected Products Original: Jira Software [ 18436 ]
            Component/s Original: Commerce - Billing - Preview [ 71890 ]
            Component/s New: Billing - Preview [ 79602 ]
            Key Original: CLOUD-12179 New: COMMERCE-20
            Support reference count Original: 1
            Project Original: Atlassian Cloud [ 14613 ] New: Commerce [ 24011 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Zee Choudhry created issue -

              Unassigned Unassigned
              790ca575addc Zee Choudhry
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              2 Vote for this issue
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                Created:
                Updated: