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  1. Commerce
  2. COMMERCE-17

Provide a informatory message in the Atlassian site before the deactivation date.

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      Description
      Organizations regularly risk a scenario where the site can get deactivated due to non payment. This can happen in multiple scenarios.

      • Atlassian has sent reminder mail to the admins and the user is not available in the team.
      • The invoices may have been lost in spam filters.

      If the site is activated after the grace period there is a risk of data loss also. So it is necessary that the admins are aware of the site deactivation date.

      Suggested Resolution

      Provide a message in the site 1-2 weeks before the deactivation date.  Also provide an option to disable this if it is intrusive for the user.

            [COMMERCE-17] Provide a informatory message in the Atlassian site before the deactivation date.

            pqz made changes -
            Component/s Original: Commerce - CCP - Billing [ 71502 ]
            Component/s Original: Commerce - Billing - Preview [ 71890 ]
            Component/s Original: Admin - Sandbox - App Install / Billing / Config [ 69790 ]
            Component/s New: CCP - Billing [ 79604 ]
            Component/s New: Billing - Preview [ 79602 ]
            Key Original: CLOUD-12019 New: COMMERCE-17
            Project Original: Atlassian Cloud [ 14613 ] New: Commerce [ 24011 ]
            Sajan M made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 949728 ]
            Sajan M made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 949723 ]
            Sajan M made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 949723 ]
            Sajan M made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 948944 ]
            Sajan M made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 945403 ]
            Sajan M created issue -

              Unassigned Unassigned
              smathew3@atlassian.com Sajan M
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                Created:
                Updated: