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  1. Jira Service Management Cloud
  2. JSDCLOUD-12128

Add the ability to copy an entire Service Desk

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    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for raising your feedback on this feature.

      We have released a feature to share the settings with an existing project which makes this request obsolete. More information can be found in Create a service project.

      With that, we're closing this ticket and if you have additional suggestions/questions, please let us know by commenting on this ticket or, raising a ticket via https://support.atlassian.com.

      Arjun Ganapathy
      Jira Service Management Cloud team

      Problem Definition

      Currently it's not possible to copy an entire Service Desk.

      Suggested Solution

      Being able to copy a Service Desk will help to optimize the creation of service desks that are similar.
      For example, when there is the same request types and SLAs for each service desks.

      Workaround

      There's no workaround at the moment.

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            Unassigned Unassigned
            hfreitas Henrique Freitas (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: