40% of MP4 files I try to upload fail

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    • Type: Suggestion
    • Resolution: Support Request
    • Component/s: Confluence
    • None
    • Environment:
      On Demand

      I am uploading mp4 video files to the confluence pages as attachments and they fail about 40% of the time. The rest of the time they are fine and I can view them but this is a major problem because I am putting together a company tutorial for a new employee and they cannot learn everything because these videos are missing. The files are not larger than the others so it is not a size limitation from what I can see.

      The most recent example is a file that is 31,131KB and it is a MP4 file and when I try to upload the attachment it says "Could not upload the file to Confluence. The server may be unavailable."

      See attached screen shot

            Assignee:
            Unassigned
            Reporter:
            Christopher Tambos
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              Created:
              Updated:
              Resolved: