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  1. Atlassian Cloud
  2. CLOUD-6569

A fatal error has been detected by the Java Runtime Environment:

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Details

    • Suggestion
    • Resolution: Invalid
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    Description

      #

      1. A fatal error has been detected by the Java Runtime Environment:
        #
      2. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x261c3f88, pid=4416, tid=8068
        #
      3. JRE version: 6.0_22-b04
      4. Java VM: Java HotSpot(TM) Client VM (17.1-b03 mixed mode windows-x86 )
      5. Problematic frame:
      6. C 0x261c3f88
        #
      7. If you would like to submit a bug report, please visit:
      8. http://java.sun.com/webapps/bugreport/crash.jsp
      9. The crash happened outside the Java Virtual Machine in native code.
      10. See problematic frame for where to report the bug.
        #

      --------------- T H R E A D ---------------

      Current thread (0x2cb78c00): JavaThread "main" [_thread_in_native, id=8068, stack(0x28f40000,0x29140000)]

      siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

      Registers:
      EAX=0x00000000, EBX=0x3d9e9658, ECX=0x0e61f6a8, EDX=0x2913d68c
      ESP=0x2913d668, EBP=0x2913d678, ESI=0x00000000, EDI=0x2cb78c00
      EIP=0x261c3f88, EFLAGS=0x00210202

      Top of Stack: (sp=0x2913d668)
      0x2913d668: 2913d68c 2913d674 3d9e9658 00000000
      0x2913d678: 2913d6b8 39879f47 2cb78d18 2913d6c0
      0x2913d688: 26e00b50 00000000 2cb794c0 fffffffe
      0x2913d698: 2913d698 3d9e9658 2913d6cc 3d9f2478
      0x2913d6a8: 00000000 3d9e9658 00000000 2913d6c8
      0x2913d6b8: 2913d6f4 39872f07 3d9f1e88 39878286
      0x2913d6c8: 26e00b50 00000000 3b904800 2913d6d4
      0x2913d6d8: 3d9e95c7 2913d6fc 3d9f2478 00000000

      Instructions: (pc=0x261c3f88)
      0x261c3f78: 33 f6 85 c0 7c 3a 8b 45 fc 8d 55 14 52 89 75 14
      0x261c3f88: 8b 08 50 ff 91 a0 00 00 00 85 c0 7c 1a 8b 75 14

      Stack: [0x28f40000,0x29140000], sp=0x2913d668, free space=7f52913cfd0k
      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
      C 0x261c3f88
      j sun.plugin2.main.server.IExplorerPlugin.getDocumentBase0(J)Ljava/lang/String;+0
      j sun.plugin2.main.server.IExplorerPlugin.getDocumentBase()Ljava/lang/String;+31
      j sun.plugin2.main.server.JVMInstance.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZIZZ)Z+14
      j sun.plugin2.main.server.JVMManager.startAppletImpl(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZLjava/lang/String;ZIZ)Lsun/plugin2/main/server/AppletID;+240
      j sun.plugin2.main.server.JVMManager.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZLjava/lang/String;)Lsun/plugin2/main/server/AppletID;+16
      j sun.plugin2.main.server.JVMManager.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZ)Lsun/plugin2/main/server/AppletID;+19
      j sun.plugin2.main.server.IExplorerPlugin.maybeStartApplet()V+192
      j sun.plugin2.main.server.IExplorerPlugin.access$200(Lsun/plugin2/main/server/IExplorerPlugin;)V+1
      j sun.plugin2.main.server.IExplorerPlugin$BackgroundStarter$1.run()V+7
      v ~StubRoutines::call_stub
      C 0x6d8e3a9c
      C 0x6d976591
      C 0x6d8e3b1d
      C 0x6d8ed5af
      C 0x6d8f03a7
      C 0x261c178d
      C 0x261c8670
      C 0x261c7b42
      C [USER32.dll+0x162fa]
      C [USER32.dll+0x16d3a]
      C [USER32.dll+0x177c4]
      C [USER32.dll+0x1788a]
      C [IEFRAME.dll+0xf206c]
      C [IEFRAME.dll+0x111dd6]
      C [iertutil.dll+0x142048]
      C [IEFRAME.dll+0x10028b]
      C [kernel32.dll+0x133aa]
      C [ntdll.dll+0x39ef2]
      C [ntdll.dll+0x39ec5]

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
      j sun.plugin2.main.server.IExplorerPlugin.getDocumentBase0(J)Ljava/lang/String;+0
      j sun.plugin2.main.server.IExplorerPlugin.getDocumentBase()Ljava/lang/String;+31
      j sun.plugin2.main.server.JVMInstance.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZIZZ)Z+14
      j sun.plugin2.main.server.JVMManager.startAppletImpl(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZLjava/lang/String;ZIZ)Lsun/plugin2/main/server/AppletID;+240
      j sun.plugin2.main.server.JVMManager.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZLjava/lang/String;)Lsun/plugin2/main/server/AppletID;+16
      j sun.plugin2.main.server.JVMManager.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZ)Lsun/plugin2/main/server/AppletID;+19
      j sun.plugin2.main.server.IExplorerPlugin.maybeStartApplet()V+192
      j sun.plugin2.main.server.IExplorerPlugin.access$200(Lsun/plugin2/main/server/IExplorerPlugin;)V+1
      j sun.plugin2.main.server.IExplorerPlugin$BackgroundStarter$1.run()V+7
      v ~StubRoutines::call_stub

      --------------- P R O C E S S ---------------

      Java Threads: ( => current thread )
      0x426f7c00 JavaThread "JRE 1.6.0.22 Worker Thread" [_thread_blocked, id=10364, stack(0x43e20000,0x43f20000)]
      0x426f7800 JavaThread "JRE 1.6.0.22 Output Reader Thread" [_thread_in_native, id=7512, stack(0x43d20000,0x43e20000)]
      0x426f7000 JavaThread "JRE 1.6.0.22 Output Reader Thread" [_thread_in_native, id=12340, stack(0x43b80000,0x43c80000)]
      0x3359fc00 JavaThread "Thread-0" [_thread_in_native, id=8800, stack(0x439a0000,0x43aa0000)]
      0x3359f000 JavaThread "Java Plug-In Pipe Worker Thread (Server-Side)" daemon [_thread_in_native, id=6352, stack(0x42fd0000,0x430d0000)]
      0x33599c00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=11576, stack(0x33b30000,0x33c30000)]
      0x33559800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=7568, stack(0x42300000,0x42400000)]
      0x33557000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=12880, stack(0x42130000,0x42230000)]
      0x33555c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=11836, stack(0x41f70000,0x42070000)]
      0x33553c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=9416, stack(0x41db0000,0x41eb0000)]
      0x33536c00 JavaThread "Finalizer" daemon [_thread_blocked, id=12460, stack(0x41c90000,0x41d90000)]
      0x33535800 JavaThread "Reference Handler" daemon [_thread_blocked, id=11928, stack(0x41ac0000,0x41bc0000)]
      =>0x2cb78c00 JavaThread "main" [_thread_in_native, id=8068, stack(0x28f40000,0x29140000)]

      Other Threads:
      0x33532800 VMThread [stack: 0x41930000,0x41a30000] [id=9436]
      0x33567000 WatcherThread [stack: 0x42570000,0x42670000] [id=7456]

      VM state:not at safepoint (normal execution)

      VM Mutex/Monitor currently owned by a thread: None

      Heap
      def new generation total 4928K, used 1136K [0x3b870000, 0x3bdc0000, 0x3c310000)
      eden space 4416K, 25% used [0x3b870000, 0x3b98c0e8, 0x3bcc0000)
      from space 512K, 0% used [0x3bcc0000, 0x3bcc0000, 0x3bd40000)
      to space 512K, 0% used [0x3bd40000, 0x3bd40000, 0x3bdc0000)
      tenured generation total 10944K, used 0K [0x3c310000, 0x3cdc0000, 0x3d870000)
      the space 10944K, 0% used [0x3c310000, 0x3c310000, 0x3c310200, 0x3cdc0000)
      compacting perm gen total 12288K, used 3154K [0x3d870000, 0x3e470000, 0x41870000)
      the space 12288K, 25% used [0x3d870000, 0x3db84af8, 0x3db84c00, 0x3e470000)
      No shared spaces configured.

      Dynamic libraries:
      0x00dd0000 - 0x00e88000 C:\Program Files (x86)\Internet Explorer\iexplore.exe
      0x77680000 - 0x77800000 C:\Windows\SysWOW64\ntdll.dll
      0x75060000 - 0x75170000 C:\Windows\syswow64\kernel32.dll
      0x74e80000 - 0x74ec7000 C:\Windows\syswow64\KERNELBASE.dll
      0x72ee0000 - 0x72f6c000 c:\program files (x86)\trusteer\rapport\bin\rooksbas.dll
      0x746f0000 - 0x746fd000 C:\Windows\system32\WTSAPI32.dll
      0x76a30000 - 0x76adc000 C:\Windows\syswow64\msvcrt.dll
      0x766e0000 - 0x76715000 C:\Windows\syswow64\WS2_32.dll
      0x75650000 - 0x75740000 C:\Windows\syswow64\RPCRT4.dll
      0x74d60000 - 0x74dc0000 C:\Windows\syswow64\SspiCli.dll
      0x74d50000 - 0x74d5c000 C:\Windows\syswow64\CRYPTBASE.dll
      0x76420000 - 0x76439000 C:\Windows\SysWOW64\sechost.dll
      0x74ed0000 - 0x74ed6000 C:\Windows\syswow64\NSI.dll
      0x74930000 - 0x74939000 C:\Windows\system32\VERSION.dll
      0x76440000 - 0x76497000 C:\Windows\syswow64\SHLWAPI.dll
      0x76390000 - 0x76420000 C:\Windows\syswow64\GDI32.dll
      0x76930000 - 0x76a30000 C:\Windows\syswow64\USER32.dll
      0x76d20000 - 0x76dc0000 C:\Windows\syswow64\ADVAPI32.dll
      0x75050000 - 0x7505a000 C:\Windows\syswow64\LPK.dll
      0x76640000 - 0x766dd000 C:\Windows\syswow64\USP10.dll
      0x76ae0000 - 0x76bfe000 C:\Windows\syswow64\CRYPT32.dll
      0x74ee0000 - 0x74eec000 C:\Windows\syswow64\MSASN1.dll
      0x75170000 - 0x75175000 C:\Windows\syswow64\PSAPI.DLL
      0x75740000 - 0x7638a000 C:\Windows\syswow64\SHELL32.dll
      0x74ef0000 - 0x7504c000 C:\Windows\syswow64\ole32.dll
      0x75200000 - 0x75311000 C:\Windows\syswow64\urlmon.dll
      0x755c0000 - 0x7564f000 C:\Windows\syswow64\OLEAUT32.dll
      0x75400000 - 0x755b9000 C:\Windows\syswow64\iertutil.dll
      0x76780000 - 0x7689b000 C:\Windows\syswow64\WININET.dll
      0x77650000 - 0x77653000 C:\Windows\syswow64\Normaliz.dll
      0x74e20000 - 0x74e80000 C:\Windows\system32\IMM32.DLL
      0x76c20000 - 0x76cec000 C:\Windows\syswow64\MSCTF.dll
      0x10000000 - 0x10034000 c:\program files (x86)\trusteer\rapport\bin\rookscom.dll
      0x74890000 - 0x7492b000 C:\Program Files (x86)\Trusteer\Rapport\bin\MSVCR80.dll
      0x72e50000 - 0x72ede000 c:\program files (x86)\trusteer\rapport\bin\rooksdol.dll
      0x74580000 - 0x745a1000 C:\Windows\system32\ntmarta.dll
      0x75320000 - 0x75365000 C:\Windows\syswow64\WLDAP32.dll
      0x74060000 - 0x74114000 C:\ProgramData\Trusteer\Rapport\store\exts\RapportGP\baseline\RapportGP.dll
      0x73fd0000 - 0x74057000 C:\ProgramData\Trusteer\Rapport\store\exts\RapportGP\baseline\MSVCP80.dll
      0x73f30000 - 0x73fcb000 C:\ProgramData\Trusteer\Rapport\store\exts\RapportGP\baseline\MSVCR80.dll
      0x74620000 - 0x7462b000 C:\Windows\system32\profapi.dll
      0x749a0000 - 0x74c8f000 c:\program files (x86)\trusteer\rapport\bin\RapportUtil.dll
      0x74940000 - 0x74991000 C:\Program Files (x86)\Trusteer\Rapport\bin\trf.dll
      0x74700000 - 0x74890000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
      0x74660000 - 0x746e7000 C:\Program Files (x86)\Trusteer\Rapport\bin\MSVCP80.dll
      0x74650000 - 0x74658000 C:\Windows\system32\Secur32.dll
      0x70ac0000 - 0x70bab000 C:\Windows\system32\dbghelp.dll
      0x649a0000 - 0x652ed000 C:\Windows\system32\IEFRAME.dll
      0x744c0000 - 0x744fc000 C:\Windows\system32\OLEACC.dll
      0x71eb0000 - 0x7204e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
      0x75180000 - 0x751fb000 C:\Windows\syswow64\comdlg32.dll
      0x6e110000 - 0x6e141000 C:\Program Files (x86)\Internet Explorer\IEShims.dll
      0x005e0000 - 0x00660000 C:\Windows\system32\uxtheme.dll
      0x71e60000 - 0x71ea4000 C:\Windows\system32\dnsapi.DLL
      0x735b0000 - 0x735cc000 C:\Windows\system32\iphlpapi.DLL
      0x735a0000 - 0x735a7000 C:\Windows\system32\WINNSI.DLL
      0x737b0000 - 0x737be000 C:\Windows\system32\RpcRtRemote.dll
      0x6c9a0000 - 0x6ca40000 C:\Program Files (x86)\Trusteer\Rapport\bin\RapportKoan.DLL
      0x73690000 - 0x736ab000 C:\Program Files (x86)\Trusteer\Rapport\bin\ATL80.DLL
      0x76720000 - 0x7674d000 C:\Windows\syswow64\WINTRUST.dll
      0x745f0000 - 0x74606000 C:\Windows\system32\CRYPTSP.dll
      0x745b0000 - 0x745eb000 C:\Windows\system32\rsaenh.dll
      0x74630000 - 0x74647000 C:\Windows\system32\USERENV.dll
      0x74500000 - 0x74544000 C:\ProgramData\Trusteer\Rapport\store\exts\KoanLight\baseline\KoanLight.dll
      0x74430000 - 0x744b7000 C:\ProgramData\Trusteer\Rapport\store\exts\KoanLight\baseline\MSVCP80.dll
      0x74390000 - 0x7442b000 C:\ProgramData\Trusteer\Rapport\store\exts\KoanLight\baseline\MSVCR80.dll
      0x74370000 - 0x7438b000 C:\ProgramData\Trusteer\Rapport\store\exts\KoanLight\baseline\ATL80.DLL
      0x68c40000 - 0x68cf2000 C:\Windows\system32\jscript.dll
      0x6b520000 - 0x6b533000 C:\Windows\system32\dwmapi.dll
      0x63dd0000 - 0x64995000 C:\Windows\system32\MSHTML.dll
      0x764a0000 - 0x7663d000 C:\Windows\syswow64\setupapi.dll
      0x76750000 - 0x76777000 C:\Windows\syswow64\CFGMGR32.dll
      0x76c00000 - 0x76c12000 C:\Windows\syswow64\DEVOBJ.dll
      0x63a80000 - 0x63dc7000 C:\Windows\system32\d2d1.dll
      0x63940000 - 0x63a75000 C:\Windows\system32\DWrite.dll
      0x638f0000 - 0x6393c000 C:\Windows\system32\dxgi.dll
      0x768a0000 - 0x76923000 C:\Windows\syswow64\CLBCatQ.DLL
      0x6e210000 - 0x6e243000 C:\Program Files (x86)\Internet Explorer\ieproxy.dll
      0x638c0000 - 0x638ec000 C:\Windows\system32\d3d10_1.dll
      0x63870000 - 0x638b1000 C:\Windows\system32\d3d10_1core.dll
      0x636f0000 - 0x63865000 C:\Windows\system32\d3d11.dll
      0x5df70000 - 0x5e53a000 C:\Windows\system32\nvwgf2um.dll
      0x71b50000 - 0x71b9c000 C:\Windows\system32\apphelp.dll
      0x634d0000 - 0x634fe000 C:\Windows\system32\MLANG.dll
      0x71e00000 - 0x71e52000 C:\Windows\system32\RASAPI32.dll
      0x73520000 - 0x73535000 C:\Windows\system32\rasman.dll
      0x71df0000 - 0x71dfd000 C:\Windows\system32\rtutils.dll
      0x737c0000 - 0x737c6000 C:\Windows\system32\sensapi.dll
      0x70db0000 - 0x70dec000 C:\Windows\system32\mswsock.dll
      0x04d40000 - 0x04d45000 C:\Windows\System32\wshtcpip.dll
      0x70d60000 - 0x70d70000 C:\Windows\system32\NLAapi.dll
      0x70d50000 - 0x70d56000 C:\Windows\system32\rasadhlp.dll
      0x70da0000 - 0x70da6000 C:\Windows\System32\wship6.dll
      0x70d20000 - 0x70d47000 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
      0x05190000 - 0x051ef000 C:\Windows\system32\SXS.DLL
      0x70ce0000 - 0x70d18000 C:\Windows\System32\fwpuclnt.dll
      0x6e520000 - 0x6e57a000 C:\Windows\System32\netprofm.dll
      0x6f100000 - 0x6f108000 C:\Windows\System32\npmproxy.dll
      0x6c930000 - 0x6c99c000 C:\Windows\SysWOW64\ieapfltr.dll
      0x60a40000 - 0x60bfb000 C:\Windows\SysWOW64\jscript9.dll
      0x721c0000 - 0x721cb000 C:\Windows\system32\msimtf.dll
      0x09860000 - 0x09955000 C:\Windows\system32\PROPSYS.dll
      0x6b0c0000 - 0x6b0eb000 C:\Windows\system32\msls31.dll
      0x684e0000 - 0x68610000 C:\Windows\system32\windowscodecs.dll
      0x5f510000 - 0x5f547000 C:\Windows\system32\windowscodecsext.dll
      0x72050000 - 0x721a7000 C:\Windows\System32\msxml6.dll
      0x0ce40000 - 0x0ce72000 C:\Windows\system32\WINMM.dll
      0x72c60000 - 0x72c65000 C:\Windows\system32\MSIMG32.dll
      0x0b340000 - 0x0b349000 C:\Windows\system32\netutils.dll
      0x0d410000 - 0x0d429000 C:\Windows\system32\srvcli.dll
      0x6e2e0000 - 0x6e2ef000 C:\Windows\system32\SAMCLI.DLL
      0x6b2d0000 - 0x6b342000 C:\Windows\system32\DSOUND.dll
      0x0f5d0000 - 0x0f5f5000 C:\Windows\system32\POWRPROF.dll
      0x723e0000 - 0x7240f000 C:\Windows\system32\XmlLite.dll
      0x73510000 - 0x73518000 C:\Windows\system32\credssp.dll
      0x61d30000 - 0x61d6f000 C:\Windows\SysWOW64\schannel.dll
      0x10080000 - 0x100b9000 C:\Windows\System32\MMDevApi.dll
      0x72b40000 - 0x72b76000 C:\Windows\system32\AUDIOSES.DLL
      0x5f1c0000 - 0x5f22a000 C:\Windows\SysWOW64\vbscript.dll
      0x6ddd0000 - 0x6de0a000 C:\Windows\SysWOW64\Dxtrans.dll
      0x6e250000 - 0x6e264000 C:\Windows\SysWOW64\ATL.DLL
      0x728a0000 - 0x728aa000 C:\Windows\SysWOW64\ddrawex.dll
      0x6b180000 - 0x6b267000 C:\Windows\SysWOW64\DDRAW.dll
      0x6e2b0000 - 0x6e2b6000 C:\Windows\SysWOW64\DCIMAN32.dll
      0x5eaa0000 - 0x5eaf9000 C:\Windows\SysWOW64\Dxtmsft.dll
      0x71c20000 - 0x71c58000 C:\Windows\system32\ncrypt.dll
      0x71c00000 - 0x71c17000 C:\Windows\system32\bcrypt.dll
      0x71bc0000 - 0x71bfd000 C:\Windows\SysWOW64\bcryptprimitives.dll

      VM Arguments:
      jvm_args: -Xbootclasspath/a:C:\PROGRA~2\Java\jre6\lib\deploy.jar;C:\PROGRA~2\Java\jre6\lib\javaws.jar;C:\PROGRA~2\Java\jre6\lib\plugin.jar -Xmx32m -Djava.awt.headless=true -Dkernel.background.download=false -Dkernel.download.dialog=false -XX:MaxDirectMemorySize=64m
      java_command: <unknown>
      Launcher Type: generic

      Environment Variables:
      PATH=C:\Program Files (x86)\Internet Explorer;;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Sony\VAIO Startup Setting Tool;C:\Program Files (x86)\Windows Live\Shared;C:\Windows\system32\gs\gs7.05\bin
      USERNAME=Salvatore
      OS=Windows_NT
      PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 42 Stepping 7, GenuineIntel

      --------------- S Y S T E M ---------------

      OS: Windows 7 Build 7601 Service Pack 1

      CPU:total 4 (8 cores per cpu, 2 threads per core) family 6 model 42 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, ht

      Memory: 4k page, physical 8370032k(3227448k free), swap 8630320k(2657300k free)

      vm_info: Java HotSpot(TM) Client VM (17.1-b03) for windows-x86 JRE (1.6.0_22-b04), built on Sep 15 2010 00:56:36 by "java_re" with MS VC++ 7.1 (VS2003)

      time: Sun Mar 03 22:36:20 2013
      elapsed time: 3 seconds

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            Unassigned Unassigned
            samiam600140 Salvatore Galante
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            Dates

              Created:
              Updated:
              Resolved: