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  1. Atlassian Cloud
  2. CLOUD-6122

Default application access setting incorrect after FishEye/Crucible evaluation was cancelled

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      Dear Atlassian support staff,

      recently, we started to evaluate FishEye/Crucible OnDemand as an addition to our existing Jira OnDemand subscription. Due to your end-of-service announcement, we had to cancel that evaluation, which Audra Eng from Atlassian helped us with.
      Now when we add a new user, it seems the system is trying to add him to FishEye/Crucible application too (seems to be default application access setting), resulting in the following error email:

      There was an error granting default application access to the new user 'tester'

      We were unable to grant the user access to the following application(s):

      • FishEye/Crucible

      To edit application access settings, visit https://en-come.atlassian.net/secure/admin/user/ApplicationAccessConfig!default.jspa.

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              Unassigned Unassigned
              990e18fb85f7 Christian Ettinger
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