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  1. Atlassian Cloud
  2. CLOUD-5592

JIRA fails to start after initial provisioning with "Could not create group: jira-administrators"

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      A freshly provisioned Unicorn Studio instance (107.8) was found by HOPS to have not started up correctly.

      JIRA ran through its upgrade tasks and then failed with:

      2011-10-03 16:04:00,648 main ERROR      [user.provider.crowd.EmbeddedCrowdAccessProvider] Could not create group: jira-administrators
       com.atlassian.crowd.exception.runtime.OperationFailedException: The following URL does not specify a valid Crowd User Management REST service: http://highspectrum.jira.com/crowd/rest/usermanagement/1/group
      

      A restart of JIRA did not improve the situation. I have attached full anonymised JIRA and Crowd logs showing the failed start-up.

        1. jira.anon.log
          328 kB
        2. crowd.anon.log
          187 kB

              Unassigned Unassigned
              mknight@atlassian.com Michael Knight
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