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  1. Atlassian Cloud
  2. CLOUD-5584

Jira cwd_membership group permission doesn't sync with Studio Crowd

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • Crowd, JIRA
    • None

    Description

      This weird case started to occur after the August Release. This is the situation:

      • The user is member of some groups. Example:
        • Example1 belongs to Group1(bugged), Group2 and Group3. Example2 is member of the same groups.
      • You remove the user Example1 from the group Group1 through User Browse(Studio Jira). No matter if you do this through the User edit or Group edit screens.
      • The user is removed from the group on the cwd_membership on Crowd database, but not from the cwd_membership on Jira db.
      • Sync Jira with the remote dir(Studio Crowd) will not update the membership on Jira;
      • It occurs with a specific GROUP. If Example1 and Example2 got removed from the Group1, the same thing will happen. Group2 wouldn't reproduce so, isn't a behavior "spread" on all groups or focused on a specific user.
      • You add them again to group1. cwd_membership is updated on Crowd however JiraDB remains untouched.

      In other cases the membership is duplicated on Jira database.

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              Unassigned Unassigned
              nwildner Nicolas Wildner [Atlassian]
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                Created:
                Updated:
                Resolved: