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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Post Office - Messages
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None
User Problem
It is not clear what is are 'direct' and 'watching' notifications. I want to see 'All' notifications all of the time - similar to what is available in the Notifications page in home.atlassian.com
Suggested Solutions
Add an 'All' tab for the in-app notifications drawer to match the experience in the Notifications page in home.atlassian.com
Current Workarounds
Switch between the 'Direct' and 'Watching' tabs in the in-app notification drawer.
To view all notifications, click on the pop-out icon to view the Notifications page.
Or navigate to home.atlassian.com > Notifications to view 'All' notifications.
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Direct notifications are when you are directly addressed, assigned, or held responsible for the item. Generally, these are @-mentions, assigned Jira work items or tasks, reporter or creator activity on items you own or an issue, page, blog post, or filter is shared with you.
Watching notifications are for content you don’t own, or where you are an observer/contributer. Typically, these notifications are triggered for work items or pages where you are added as a watcher, like/reactions on watched pages.