Backup and restore URLs still display previous cloud URL after a site rename

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: BRIE - Full Backup
    • None
    • 1
    • Minor

      Issue Summary

      After an Atlassian Cloud site URL rename is completed, the Backup and Restore administration interface continues to display the previous/old cloud URL instead of updating to the new URL.

      Steps to Reproduce

      1. Perform a site URL rename on an existing Atlassian Cloud site (e.g., changing from old-name.atlassian.net to new-name.atlassian.net).
      1. Allow the site rename process to complete successfully.
      1. Navigate to the Backup and Restore / Backup Manager administration interface in Jira or Confluence Settings.
      1. Review the URL listed for backups and restore links.
      1.  

      Expected Results

      The Backup and Restore interface displays the newly updated site URL (new-name.atlassian.net).

      Actual Results

      The interface continues to show the old site URL (old-name.atlassian.net).

      Workaround

      • Functional Integrity: This is purely a display issue. Automated and manual backups remain healthy, complete, and restorable.
      • Workaround: No functional workaround is required since backups continue to operate normally. Users can access their site directly using the new URL.

              Assignee:
              Vineet Srivastav
              Reporter:
              Nagabharana S
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                Created:
                Updated: