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Type:
Suggestion
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Resolution: Unresolved
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None
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1
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Confluence
Description:
Currently, customers on an Enterprise plan for Jira and Confluence see their products labeled as "Premium" within the Admin Hub > Site settings > Storage reporting page.
While Enterprise and Premium both offer unlimited storage, this labeling causes significant confusion for Enterprise customers who:
- Are performing audits of their site entitlements.
- Believe their plan has been incorrectly downgraded.
- Are confused by the "Premium" storage limits/messaging when they should be seeing Enterprise-specific branding and unlimited status.
Proposed Change:
The Storage reporting module should dynamically pull the active Plan name from the billing engine. If a product is on an Enterprise plan, the UI should explicitly display "Enterprise" next to the product.
User Impact:
- Clarity: Eliminates the need for customers to contact Support to verify their plan status.
- Trust: Ensures the Admin UI accurately reflects the high-tier services the customer is paying for.
- Consistency: Aligns the Storage page with other Admin Hub pages to correctly show product plan statuses.