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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Cloud to Cloud Migrations - Confluence - Platform
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None
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5
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Minor
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Warranty
Issue Summary
We have multiple issues, where either Data Transfer or Backup is failing with below error
failed with error code 118: BAD: Unhandled error during migration micros_container: microservice stack_trace: java.lang.IllegalStateException: Duplicate key
Steps to Reproduce
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- Step 1: Create a backup plan
- Step 2: Check its status
Expected Results
Backup should be completed
Actual Results
Backup fails with error:
level: ERROR logger_name: com.atlassian.user.migration.service.export.UserExportProcessor m: { [-] di: pl9v8j9ehrpckg2c g: WebServer si: users-migration-service sv: 20958-3ff6321 t: application } message: Migration task f17dbc33-16f8-542c-ae26-5cc61442786f failed with error code 118: BAD: Unhandled error during migration micros_container: microservice migration_error_code: 118 migration_id: bd6ba2e6-da7d-4569-b7e4-23e2438cc648 migration_scope_id: 3f8ef5f5-b5be-4986-8e88-dd74eb8fa7ac migration_type: user_export product: confluence source_cloud_id: a947971b-46e3-4b29-bbe0-f61bcbb90bb9 spanId: 6ad35770460353db stack_trace: java.lang.IllegalStateException: Duplicate key
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available