Include Site Information in Marketplace App Subscription Cancellation Emails

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      summary:

      When a Marketplace app subscription is cancelled, the email notification sent to the billing admin does not include details about which site the app was installed on. This makes it difficult — especially for organisations managing multiple sites — to identify which instance was affected.

      Expected behaviour:

      The cancellation email for a Marketplace app subscription should include:

      • Site URL (e.g., yourcompany.atlassian.net)
      • Site name (if different from the URL)
      • Billing cycle / cancellation effective date

      This is already partially done for product subscription cancellation emails (which reference the site URL), so extending this to Marketplace app emails would bring consistency across all cancellation communications.

      Actual behaviour:

      The cancellation email for a Marketplace app subscription does not include Site URL or Site name.

              Assignee:
              Unassigned
              Reporter:
              G Harikrishnan
              Votes:
              1 Vote for this issue
              Watchers:
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                Created:
                Updated: